Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
HWINFO crashes and reboots my PC when idle (0x0000001e - KMODE_EXCEPTION_NOT_HANDLE)
#1
Hello  - My monitor sleep time is set to 15 minutes and PC sleep time is set to 1 hour. When I leave my PC in Idle state, my monitor goes to sleep as usual at 15 minutes and at approximately 20 minutes my PC reboots by itself, As soon as it reboots I can see that windows has created a DUMP file and when I run the dump file through analyzer it points directly to HWiNFO64.EXE as the cause for the crash causing windows to reboot itself . So I uninstalled HWINFO completely and then the issue is resolved and my PC no longer reboots by itself when in idle . I install HWinfo again and My PC reboots again when in idle. Attached the Windows Dump analyzer output and HWINFO debug and report files .

Please check and let me know what could be causing the issue .


Attached Files Thumbnail(s)
   

.txt   Win_Dump_Analysis_Report.txt (Size: 6.94 KB / Downloads: 1)
.dbg   HWiNFO64.DBG (Size: 1.65 MB / Downloads: 0)
.htm   DESKTOP-UCE455K.HTM (Size: 210.01 KB / Downloads: 2)
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)