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HWINFO resets itself
#1
when i play my usual games at first hwinfo works but after a while it resets and system's auto fan control takes over

debug = http://www.2shared.com/file/O4_B1P8C/HWiNFO64.html


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#2
Does the Debug File capture the situation of resetting and what situation represent the screenshots ?
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#3
(12-27-2012, 09:35 AM)Martin Wrote: Does the Debug File capture the situation of resetting and what situation represent the screenshots ?

yes the debug file did capture it and the screenshot is just for your info when it resets it still says its active but it isnt
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#4
I can't find a possibility in HWiNFO that it would set Auto mode on its own when the Custom Auto mode is active.
Are you sure you haven't clicked anything in the fan control window ?
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#5
(12-27-2012, 06:23 PM)Martin Wrote: I can't find a possibility in HWiNFO that it would set Auto mode on its own when the Custom Auto mode is active.
Are you sure you haven't clicked anything in the fan control window ?

no, all i did was open up hwinfo and active custom mode. i didint changed any settings since i downloaded it.
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#6
I have added more information into the debug file, which should help me to come closer to the reason why it happens.
Please get this version: http://www.hwinfo.com/beta/hw64_411_1824.zip
and try to catch the same situation as before using that version. Then please attach the new debug file.
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#7
(12-28-2012, 01:09 PM)Martin Wrote: I have added more information into the debug file, which should help me to come closer to the reason why it happens.
Please get this version: http://www.hwinfo.com/beta/hw64_411_1824.zip
and try to catch the same situation as before using that version. Then please attach the new debug file.

k i got the new debug from that version, same problem.


Attached Files
.dbg   HWiNFO64.DBG (Size: 719.98 KB / Downloads: 2)
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#8
In this dump I only see HWiNFO setting fan speed to 4500 RPM and nothing else.
So if the system set the fan back to system control, then it's not HWiNFO fault. Might be another application or firmware/BIOS.
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#9
(12-30-2012, 06:36 PM)Martin Wrote: In this dump I only see HWiNFO setting fan speed to 4500 RPM and nothing else.
So if the system set the fan back to system control, then it's not HWiNFO fault. Might be another application or firmware/BIOS.

any ideas how i can disable BIOS fan control? i use alienware m14x
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#10
No, I'm sorry but I have no idea.
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#11
(12-30-2012, 09:54 PM)Martin Wrote: No, I'm sorry but I have no idea.

k after some engineering and all that i did it but now the new problem is when i put a specific RPM it goes to a RPM thats about 4300 if i make anything higher than that it keeps switching back to the 4300
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#12
Do you have the "EC Support" option enabled in HWiNFO?
Can you please attach a screenshot of the problematic window?
Also, for more information about HWiNFO fan control on Alienware, please see this thread:
http://forum.techinferno.com/hwinfo32-64...ntrol.html
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#13
(01-02-2013, 09:58 PM)Martin Wrote: Do you have the "EC Support" option enabled in HWiNFO?
Can you please attach a screenshot of the problematic window?
Also, for more information about HWiNFO fan control on Alienware, please see this thread:
http://forum.techinferno.com/hwinfo32-64...ntrol.html

okay all i want to know is why cant i change the respin its not enabled
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#14
I haven't enabled the respin for these models, because I thought it's not needed.
Since I have recently received more reports of similar situations (system taking fan control back), I'll enable this feature in the next build.
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#15
(01-04-2013, 08:21 AM)Martin Wrote: I haven't enabled the respin for these models, because I thought it's not needed.
Since I have recently received more reports of similar situations (system taking fan control back), I'll enable this feature in the next build.

thanks, that would solve all my problems, this way hwinfo can overcome system fan control.
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#16
(01-04-2013, 08:21 AM)Martin Wrote: I haven't enabled the respin for these models, because I thought it's not needed.
Since I have recently received more reports of similar situations (system taking fan control back), I'll enable this feature in the next build.

when will that build be out?
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#17
Check this:
http://forum.techinferno.com/hwinfo32-64...#post36351
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#18
(01-06-2013, 08:30 AM)Martin Wrote: Check this:
http://forum.techinferno.com/hwinfo32-64...#post36351

checked it out and downloaded but after a while it crashes though.. i attached the debug, can you find out the problem pls? also i dont really know if this captured the crash but after it crashes i cant close it nor end process


Attached Files
.dbg   HWiNFO64.DBG (Size: 391.97 KB / Downloads: 1)
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#19
Was that an application (HWiNFO) or system crash ?
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#20
(01-06-2013, 07:46 PM)Martin Wrote: Was that an application (HWiNFO) or system crash ?

hwinfo
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