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HWINFO64 v4.23 & v4.33 BETA crashes
#1
Hi,

while HWINFO64 v4.22 works fine on my Lenovo IdeaCentre (Computer Brand Name: LENOVO 10087&3110) with Windows 8.1 Pro HWINFO64 v4.23 and v4.33 BETA crashes. I've no problems on my SmartBook DELL XPS 12 also with Windows 8.1 Pro.

Log Name: Application
Source: Application Error
Date: 11.02.2014 08:33:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: IdeaCentre
Description:
Faulting application name: HWiNFO64.exe, version: 4.3.3.0, time stamp: 0x52eb6bfd
Faulting module name: HWiNFO64.exe, version: 4.3.3.0, time stamp: 0x52eb6bfd
Exception code: 0xc0000409
Fault offset: 0x0000000000166613
Faulting process id: 0x12e0
Faulting application start time: 0x01cf26fb826d53ce
Faulting application path: C:\Program Files\HWiNFO64\HWiNFO64.exe
Faulting module path: C:\Program Files\HWiNFO64\HWiNFO64.exe
Report Id: c20aeb26-92ee-11e3-becf-50af731aecad
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-11T07:33:11.000000000Z" />
<EventRecordID>22742</EventRecordID>
<Channel>Application</Channel>
<Computer>IdeaCentre</Computer>
<Security />
</System>
<EventData>
<Data>HWiNFO64.exe</Data>
<Data>4.3.3.0</Data>
<Data>52eb6bfd</Data>
<Data>HWiNFO64.exe</Data>
<Data>4.3.3.0</Data>
<Data>52eb6bfd</Data>
<Data>c0000409</Data>
<Data>0000000000166613</Data>
<Data>12e0</Data>
<Data>01cf26fb826d53ce</Data>
<Data>C:\Program Files\HWiNFO64\HWiNFO64.exe</Data>
<Data>C:\Program Files\HWiNFO64\HWiNFO64.exe</Data>
<Data>c20aeb26-92ee-11e3-becf-50af731aecad</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Log Name: Application
Source: Application Error
Date: 11.02.2014 08:28:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: IdeaCentre
Description:
Faulting application name: HWiNFO64.EXE, version: 4.3.2.0, time stamp: 0x52df9c96
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x165c
Faulting application start time: 0x01cf26fac78bdb57
Faulting application path: C:\Program Files\HWiNFO64\HWiNFO64.EXE
Faulting module path: unknown
Report Id: 0f2d38f4-92ee-11e3-becf-50af731aecad
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-11T07:28:11.000000000Z" />
<EventRecordID>22734</EventRecordID>
<Channel>Application</Channel>
<Computer>IdeaCentre</Computer>
<Security />
</System>
<EventData>
<Data>HWiNFO64.EXE</Data>
<Data>4.3.2.0</Data>
<Data>52df9c96</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>0000000000000000</Data>
<Data>165c</Data>
<Data>01cf26fac78bdb57</Data>
<Data>C:\Program Files\HWiNFO64\HWiNFO64.EXE</Data>
<Data>unknown</Data>
<Data>0f2d38f4-92ee-11e3-becf-50af731aecad</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Chris
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#2
Please attach the HWiNFO Debug File, so I can analyze this problem in detail.
Reply
#3
Hi Martin,
thank you for your response. I've no further information. The program crasches and I'm informed about this via Windows message box. If you're interested I'd run a HWINFO executable with debug information included.

Chris
Reply
#4
No, I meant a different data - the HWiNFO Debug File from the crash.
Please see this about how to create it: http://www.hwinfo.com/forum/Thread-IMPOR...g-a-report
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