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My father has an old Asus G73JW laptop. I believe it's a first generation i7. I had him run HWiNFO because I wanted to make sure his fans were running. It's been overheating due to old TIM. He noticed that it said "failure" on one of his HDDs. I had him run CrystalDiskInfo to double check the SMART status. CDI didn't report any errors. Is it possible that HWiNFO is reporting a false positive?
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It is possible that some of the SMART thresholds are set too restrictive by the firmware for non-critical values. I know that CrystalDiskInfo has a certain tolerance for some parameters. But it's hard to say more without knowing exactly which SMART parameter is causing this and what's the actual value.
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You will need to check in the main window with the complete list of hardware (a tree on the left side). Find that drive and check the S.M.A.R.T. details.