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SMART false positive
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12-21-2015, 03:23 PM
My father has an old Asus G73JW laptop. I believe it's a first generation i7. I had him run HWiNFO because I wanted to make sure his fans were running. It's been overheating due to old TIM. He noticed that it said "failure" on one of his HDDs. I had him run CrystalDiskInfo to double check the SMART status. CDI didn't report any errors. Is it possible that HWiNFO is reporting a false positive?
12-21-2015, 04:37 PM
It is possible that some of the SMART thresholds are set too restrictive by the firmware for non-critical values. I know that CrystalDiskInfo has a certain tolerance for some parameters. But it's hard to say more without knowing exactly which SMART parameter is causing this and what's the actual value.
12-22-2015, 02:19 AM
(12-21-2015, 04:37 PM)Martin Wrote: It is possible that some of the SMART thresholds are set too restrictive by the firmware for non-critical values. I know that CrystalDiskInfo has a certain tolerance for some parameters. But it's hard to say more without knowing exactly which SMART parameter is causing this and what's the actual value. How do I check the value that is causing the "failure" to be reported? I believe it just shows either "yes" or "no".
12-22-2015, 08:16 AM
You will need to check in the main window with the complete list of hardware (a tree on the left side). Find that drive and check the S.M.A.R.T. details.
12-22-2015, 02:22 PM
(12-22-2015, 08:16 AM)Martin Wrote: You will need to check in the main window with the complete list of hardware (a tree on the left side). Find that drive and check the S.M.A.R.T. details. I found it. Thanks again. I've only been using this application for a few months and up to this point just the sensors really. I used Open Hardware Monitor for a long time, which a great application and occasionally HWMonitor too, but of the 3 this is by far my favorite. 
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