07-16-2016, 04:13 PM
Hi, I have just replaced a 3 year old laptop battery with a new replacement. The two batteries are from different manufacturers, but info under the battery tab is showing the same manufacturer, serial number, and unique ID details for different batteries...and even the same design capacity, full charged capacity and wear level (which also clearly can't be the same) - is there a problem with the software. or is there a way to 'refresh' or remove previous scan results. Any help or info will be appreciated, thanks.