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[solved]  HWiNFO64 shows the wrong CPU information of E5-2658v4 CPU
#1
I have used HWiNFO64 6.02 & 6.03 beta versions to check Intel CPU spec information and found both them showed the wrong CPU information of E5-2658v4 CPU. The CPU model name showed on the system summary table is Xeon-2300 and there is no CPU spec code information. We used Windows 10 64bit OS to do the test with both Tyan S7070 and Asus Z10PE-D8 WS motherboards. The result is the same.

The attachment includes the debug file, report file and the system summary screen picture.

PS: HWiNF64 6.02 can show the right CPU information of E5-2650v4 and E52620v4 CPU.

any input would be appreciated ! Thank you very much!


Attached Files Thumbnail(s)
   

.htm   Report_File.HTM (Size: 323.83 KB / Downloads: 1)
.rar   HWiNFO64_Debug_file.rar (Size: 254.82 KB / Downloads: 2)
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#2
Thanks. This is a bug in HWiNFO that will be fixed in the next build.
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#3
Hi, Martin,

Thanks very much for your reply and help! We will be looking forward to the next build.
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#4
Here's the build that should fix this problem: www.hwinfo.com/beta/hwi64_603_3688.zip
Please let me know if it's OK now, or you see any issues (new DBG files will be required).
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#5
Hi, Martin,
Thanks very much! As I informed you, the new build has resolved this issue.
Per your request, I have done more tests with E5-2650v4 and E5-2620v4 CPU. Sorry! I just found E5-2620v4 CPU has a problem, too. Its spec code should be SR2R6, but the system summary table shows both SR2NX and SR2R6. HWiNFO64 V6.03-3688 has the same problem. E5-2650v4 has no problem with both V6.02 and V6.03-3688.

The attachments includes the files below.
1. E5-2658v4 DBG file with HWiNFO64 V6.03-3688
2. E5-2620v4 DBG file with HWiNFO64 V6.03-3688
3. E5-2620v4 DBG file with HWiNFO64 V6.02
4. E5-2650v4 DBG file with HWiNFO64 V6.03-3688
5. E5-2650v4 DBG file with HWiNFO64 V6.02

Thank you very much!


Attached Files
.rar   E5-2658v4_v603-3688.rar (Size: 344.22 KB / Downloads: 1)
.rar   E5-2620v4_v603-3688.rar (Size: 162.25 KB / Downloads: 2)
.rar   E5-2620v4_v602.rar (Size: 111.27 KB / Downloads: 0)
.rar   E5-2650v4_v603-3688.rar (Size: 156.7 KB / Downloads: 2)
.rar   E5-2650v4_v602.rar (Size: 134.71 KB / Downloads: 0)
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#6
Thanks for the feedback and data.
For E5-2620 v4 it shows both "SR2NX, SR2R6", because it's not possible to determine which of those SSPEC numbers is that CPU.
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#7
Thanks a lot for your reply!
Sorry! I don't understand why only the SSPEC of E5-2620v4 CPU can't be determined exactly. Would you please do me a favor to tell me the detail about it?
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#8
The SSPEC is not written in the CPU (so it can't be read/detected directly) and there can be multiple SSPEC numbers used for the same model of CPU.
So there's no accurate method available to uniquely identify a given SSPEC number.
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#9
Thanks very much for your explanation. It seems that I have misunderstood it. I thought SSPEC is wrriten in the CPU and HWiNFO can read it directly.
However, I have used HWiNFO to check the CPU SSPEC for years and experienced that the same model of CPU shows different SSPEC in HWiNFO several years ago. In that case, I tested about 20 pcs of same model CPU and found about 3 pcs CPU with wrong SSPEC(SSPEC showed in HWiNFO is different from SSPEC printed on CPU). Do you know why?
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#10
HWiNFO matches the SSPEC based on CPU model and other characteristics with a database. So sometimes it can happen that there's a mismatch. Also Intel often releases multiple SSPEC numbers for the same model. So if you see any issues, please let me know, I will check and fix that.
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#11
Thank you! I have understood it now. If I found any issues in the future, I will inform you. very appreciate your help!
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