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[solved]  Switching off RGB lightning on MSI Gaming X 1660Ti
#1
Hi
When I open the application, it turns off the rgb on my graphics card (MSI Gaming X 1660Ti)

Can you solve it?
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#2
Please attach the HWiNFO Debug File and I will check that.
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#3
In the meantime I've uninstalled the application Sad
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#4
But I can reinstall to get the file
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#5
Please try this build: www.hwinfo.com/beta/hwi64_603_3714.zip
and let me know if it fixes the problem. If not, please attach the Debug File.
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#6
(04-01-2019, 10:05 AM)Martin Wrote: Please try this build: www.hwinfo.com/beta/hwi64_603_3714.zip
and let me know if it fixes the problem. If not, please attach the Debug File.

Did not solve.

I attach debug file.
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#7
Thanks for the feedback.
Unfortunately the attached Debug File doesn't contain sensor data. Can you please run again, open sensors for a few seconds before closing HWiNFO and then attach a new Debug File?
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#8
Done, attach the file.


Attached Files
.zip   HWiNFO64.zip (Size: 161.26 KB / Downloads: 1)
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#9
Thanks, but the Debug File you produced isn't from build 3714 I posted above.
Are you sure you have tested that build ?
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#10
Yes, beta.
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#11
But the Debug File you posted was using build 3710.
Please run again the build I posted above (3714) and let me know if it's still causing the issue. If yes, please attach Debug File with sensor data using that build.
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#12
I have just tested build 3714 on another system and it works there. So I'm pretty sure this build fixes the issue.
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#13
Only if it was because I had before 3710
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#14
I have to clear the registry.
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#15
There should be no need for that.
Try the new version 6.04.
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#16
It works already, thanks
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#17
Thanks for the feedback.
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