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  1. D

    HWInfo Won't Stay Open

    Spoke too soon. The program closed on its own.
  2. D

    HWInfo Won't Stay Open

    I downloaded and am using the latest version 7.02 and this version is stable so far where it hasn't closed on its own after a couple of hours of walking away from a long encode job I am doing now. What I do notice with this version is that the sensor is not monitoring the processor utilization...
  3. D

    HWInfo Won't Stay Open

    Any ideas of why it is terminating? This didn't always use to happen with older versions of HWINFO. Do you have a version from a year ago I can try? This wasn't happening then.
  4. D

    HWInfo Won't Stay Open

    I do not start it automatically with Windows. I only start and run it when I am encoding videos. Am I the only one who has reported the problem of the sensor not staying open? I notice the only time it closes is when my PC is left unintended while encoding videos and the display shuts off...
  5. D

    HWInfo Won't Stay Open

    Under preferences I enabled debug mode and then opened HWInfo but just enabled the sensor only. The sensor closed on its own and then I loaded the debug file to you. What should I do so the debug file records it? When I open HWInfo should I just run the sensor only? Either way it is the...
  6. D

    HWInfo Won't Stay Open

    It looks like it worked this time. Did you get the zip file?
  7. D

    HWInfo Won't Stay Open

    The file is 2.4MB in size. What is the maximum file size allowed in your forum? WeTransfer is a free file sharing service similar to DropBox but I need your email address. 1.) Is this file too big? It is showing it is uploaded to your site but does not send to you. 2.) I NEED your email...
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    HWInfo Won't Stay Open

    Dude, You're not making it easy on your own forum for tech support. I can send you this file via WeTransfer. I need your email addr ess and I will send you the DeBug file directly. What is your email address?????
  9. D

    HWInfo Won't Stay Open

    How do you suggest I successfully send you a file I attach. I tried three times by clicking the Attach Files link with the paper clip on the bottom left. The file successfully is loaded and then I click Post Reply on the bottom right but the file is not sent to you. What am I doing wrong?
  10. D

    HWInfo Won't Stay Open

    I'm not sure if you got the zip file. I clicked Attach Files at the bottom and it uploaded it but when I clicked Post Reply the message was sent but I am not seeing the zip file being sent as well
  11. D

    HWInfo Won't Stay Open

    Here is the file
  12. D

    HWInfo Won't Stay Open

    Here is the Debug file. Let me know that you can open it and what you find from the file. Thanks.
  13. D

    HWInfo Won't Stay Open

    Again, I tried sending a Debug file but it was 3GB and I couldn't upload it.
  14. D

    HWInfo Won't Stay Open

    Unfortunately the sensor keeps closing after a certain amount of time. Your software is amazing and is the most accurate in terms of temperature and sensor readings and I want to continue using it. I rely on it because I overclock my Threadripper PC that I built myself. I use it pretty much...
  15. D

    HWInfo Won't Stay Open

    The sensor keeps closing and will not stay open. I have the HWiNFO Debug File that was saved but it is almost 3GB in size and is too large to upload here. What do you advise?
  16. D

    HWInfo Won't Stay Open

    I know it is not the preferences because I just did a format/clean reinstall of Windows. I'm running the latest stable version (6.42) which I just downloaded and installed yesterday. Not sure what you mean by capturing the self-closing. Where and how do I access the Debug file?
  17. D

    HWInfo Won't Stay Open

    I've been using HWInfo for a few years. I do a lot of video encoding and have kept the program open for hours on end for monitoring. I have a Threadripper 1950X system on the Asrock X399 Taichi mobo. about a month ago I've noticed the program will close itself only after about 10 minutes of...
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