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What could they possibly do? I have the most current bios (Which hasnt been updated for 2 years) the laptop is about 2-3 years old. What solutions could they possibly provide?

Thank you for your reply and helpful info. So you think this is a Software problem? like BIOS? I have all the up to date drivers - i've rebuilt this laptop twice in the past few days, specifically because of this fan issue. Do you have anything more specifically i could ask Dell support...

Hi all, I'm a brand new user of HWiNFO. I have a Dell Inspiron 15r (N5110) Laptop. For some reason i feel like the fan has not been cooling the system properly. (it only kicks on at start up, and will stop once windows being booting) it will only kick on when they system gets fairly warm...