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  1. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    Just an update, PC has been idle reboot free since my last post with HWInfo uninstalled. In case it's hardware combined with HWInfo, I'll leave my specs here in case others run into issues: Board: Asus TUF Gaming B650M Plus Wifi CPU: AMD 7800x3D Memory: G.SKILL Trident Z5 NEO Series (AMD...
  2. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    So the first zip file was created after this exact procedure: HWInfo sensors left running docked PC spontaneously rebooted to login screen I came back to computer, saw that it rebooted, logged in to desktop. Debug file was showing still at 0KB I then launched HWInfo and manually closed again...
  3. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    I just installed again to test, and the HWiNFO64.dbg stays at 0KB until you gracefully close the app, then it populates the log. I'm not seeing it constantly dump data as you said it should be, so maybe something else needs to be configured? Debug Mode and Debug Write Direct are definitely...
  4. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    That isn't consistent with what I was seeing. With Debug mode turned on, and HWInfo running active on the sensors screen docked, the debug file stayed at 0KB. As Pinkie Pie mentioned, I had doubts that this would catch the issue, as the problem manifests as a straight power kill, like hitting...
  5. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    Just rebooted an hour and 20 mins ago. Debug file attached. The file was showing zero bytes when logged back into desktop, then when I closed HWInfo, it grew to 1085KB.
  6. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    No, the onboard is disabled in BIOS so just the RTX 3080. I've reinstalled it and turned the debug mode on. When it crashes, I'll send you the dump file.
  7. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    I do very much have buyers remorse for jumping ship from Intel to AMD, especially now having done a ridiculous amount of research on idle reboot and WHEA issues and seeing this has been an ongoing thing for a few years. I also have zero issues when the machine is under load, stress testing and...
  8. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    But yes, I will report back after a week, and then after a month if it idle reboots again or is perfectly fine
  9. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    I had nothing installed except chipset drivers via Adrenalin. 5 days of no reboots, then install HWInfo, and reset within 5 minutes. I've already blown so much time on this issue, I have zero willingness to troubleshoot further and not using HWInfo fully resolves the issue for me. I'm just...
  10. CaillinEvo

    Is HWiNFO causing the dreaded WHEA-Logger Event ID XX Cache Hierarchy Errors and sudden reboots on AMD Ryzen systems?

    I just registered to add to this thread. I've been pulling my hair out for the last month trying to troubleshoot my new 7800x3D build that would spontaneously reboot like the reset switch had just been hit. There were no attendant WHEA errors like the Zen 3 era of this issue, but the idle...
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