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At this point, I'm throwing my hands up over this issue. Everyone I've contacted points the finger at someone else, nobody seems to be taking it seriously enough to track it down for good. I'm going to operate under the assumption that it's some sort of software error and isn't actually a real...

Be aware, I have also gone a while without any episodes, just for them to reappear again. Please let us know if you see it happen again. I switched to Windows 11, and it didn't solve it, so I went back to 10. If a Windows update has indeed fixed the issue, I'd definitely be willing to upgrade...

How often does HWinfo poll the sensors? Apparently HWmonitor does it every second, would it be the same here? Is it customizable? Edit: I answered my own question. For me it's set to poll every 2 seconds. I'm going to change it to 1 second and see if that makes a difference.

Holy crap. I've never seen them that high. Try running HWmonitor at the same time. I'm doing it, and it doesn't show anything. I wonder if that's because it's not sampling often enough to catch the spike, or if there's a difference with the way HWinfo gets the data. I'd love to talk to someone...

I tried running HWmonitor alongside HWinfo today. HWinfo shows my max SoC voltage at 1.275 V, HWmonitor shows 1.020 V. It's a similar situation with VDD voltage. They're definitely not reading the same values. My max SoC is set a 1.020 in the BIOS and VDD is set at 1.300 V. HWmonitor shows them...

That's interesting. I have disabled the onboard graphics, but because it uses the SoC voltage and according to Gamer's Nexus, might be the component that's exploding. I figured if it was disabled, there's less chance of this happening. I'm going to try enabling it as some point (once I have a...

Interesting update: I just swapped my ASUS board for an MSI one, and I've already seen the spike once. The interesting thing is that I decided to upgrade to Windows 11 a few days ago, and hadn't seen the spike since. When I swapped boards, I formatted my drive and re-installed Windows 10, only...

My recommendation is to report it to both AMD and ASUS through their respective ticket systems. As for the double value. I've noticed several variations. 1.33333, 1.5 and 2.0 times the normal setting. This is far too exact to be coincidence.

My main concern is this is a latent failure. It will slowly degrade over time and eventually kill the CPU. I'd very much like to measure the voltage externally, but I can't bring myself to start poking at the board in case I short something and ruin it. I've offered to send my board to a few...

There's certainly a missing factor. It could be the board itself. Maybe early boards have the problem and later boards don't. It could be the VRM components came faulty from another vendor and have since been switched. It could be chipset drivers, EMI noise, the presence of a hard drive or...

If I install my new board and am happy with it, would you be interested in having me send you the old one? I'd want it back when you're done, but it would just be a spare, I couldn't sell it in good conscience unless I found that the problem isn't with the motherboard.

Here's an update: AMD got back to me, they suggested a few things, which I've already tried. It seems they're interested in assuming it's a reporting error of some kind and want to leave it at that. I've asked for a replacement motherboard from ASUS, and if that doesn't work I'll be asking for a...

For me, it has nothing to do with resource demand, gaming has no effect on the problem for me. It tends to happen when I leave the machine for a bit and then come back, as if something's waking up froma low-power state.

This is expected to a degree. You will always have differences even in the same circuit due to voltage drop. This would be exacerbated by readings from two different tools (the multimeter vs onboard sensors). .5 volts is a lot, but not surprising. It's like trying to precisely measure the...

I bought a second motherboard to test with, and after about two hours spent swapping it today, it's dead. I have to exchange it. This is just getting worse. I think I'm done with AMD products from now on.

What I find compelling is that your voltages are much higher than mine, and so are the temperatures. I can see this being a fault with the data coming from the CPU (everything is that much higher across the board), or a genuine reading where the higher voltage generates higher temps. It's...

I'm not sure if that's the same as a debug log, I still haven't figured out exactly what people are referring to.

Very interesting. What are you referring to when you talk about AMD logging? Ryzen master, or is there something I'm not aware of? I haven't been able to find anything besides HWinfo that monitors SoC voltage. I'm saving a screenshot of each time it happens, and I hover over the SoC graph so it...

They told me the same thing. I explained that was the first thing I did weeks ago, and told them about the whole rigmarole I went through with ASUS. They came back and asked for detailed information, so that's better than what I was expecting.

Yeah, it's up to you. You're right that it would've already happened, I use them for gathering evidence. If my CPU happens to explode, I want lots of documentation to show it was a recurring problem. Just making sure you knew about it.