Asus ROG CROSSHAIR x670e HERO hangs at startup

[Vger70]

The main info window opens but the sensor window never opens and can’t close the program. A reboot is required to continue. Can’t provi a log file because the main info window none of the button’s respond just spinning blue circle. Also causes rebooting to hang often have to switch power off to restart

 

[Martin]

Please provide the Debug File as per:

IMPORTANT - Read this before submitting a report

In order to submit a bug report, please include the following information: HWiNFO32/64 Report File (HTM or TXT preferred) HWiNFO32/64 Debug File (HWiNFO32.DBG or HWiNFO64.DBG) In case the application crashes or you are not able to create a Report File, please submit only the Debug File. This...

www.hwinfo.com

 

[Vger70]

Please provide the Debug File as per:

IMPORTANT - Read this before submitting a report

In order to submit a bug report, please include the following information: HWiNFO32/64 Report File (HTM or TXT preferred) HWiNFO32/64 Debug File (HWiNFO32.DBG or HWiNFO64.DBG) In case the application crashes or you are not able to create a Report File, please submit only the Debug File. This...

www.hwinfo.com

I can’t provide a log file because the program doesn’t completely start and the buttons aren’t working. Also I can’t enable debug mode for the same reason. The directory has no log file only HWiNFO64.EXE .INI, unins000.exe, & unist000.dat

 

[Martin]

If you're running ASUS Armoury Crate or AI Suite, try to stop them if that will help

If not, enable Debug Mode by inserting DebugMode=1 into the INI file. Then after reboot grab the DBG file produced.

 

[Vger70]

If you're running ASUS Armoury Crate or AI Suite, try to stop them if that will help

If not, enable Debug Mode by inserting DebugMode=1 into the INI file. Then after reboot grab the DBG file produced.

Ty