B550 Aorus Master, can't see ND sensor, program hangs at PSU HID...

Frant1c

Member
Hi. I have few issues:
1. Can't see anywhere noise detection sensor, although on Gigabyte SIV I can see that the sensor is reading noise level in db.
2. When PC wakes up from sleep/hibernation state, HWiNFO64 hangs, wont maximize/open from tray, killing HWiNFO64 through task manager and opening it again program hangs at Detecting sensors PSU HID. Only fix I found is system restart. ( I have Corsair RM850i connected to my motherboard USB header for PSU monitoring).

If you need any other info just let me know,

Thanks.
 

Attachments

  • HWiNFO64.DBG
    1.1 MB · Views: 3
  • ND1.png
    ND1.png
    29.9 KB · Views: 4
  • ND2.png
    ND2.png
    70.5 KB · Views: 4
  • PSU HID.png
    PSU HID.png
    5.3 KB · Views: 4

Martin

HWiNFO Author
Staff member
Reporting of noise sensor for this board shall be fixed in the next (Beta) build.
For 2) are you perhaps running Corsair Link software too ?
 

Frant1c

Member
No I don't use any of the Corsair software, keep in mind this happens only when system wakes from sleep.
 

Martin

HWiNFO Author
Staff member
Looks like some issue with the Corsair PSU - it stops responding and blocks HWiNFO.
You might workaround this by disabling the "CorsairLink and Asetek Support" option.
 

Frant1c

Member
Yes that works but then I will lose PSU monitoring, just installed Corsair iCUE just to check if it sees my PSU but it didn't, after PC reboot my PSU showed in iCUE devices, strange, I'm wondering who is responsible for this behaviour.
 

Martin

HWiNFO Author
Staff member
I'm not sure either, but you might try to plug it into a different USB port if that will help.
 

Frant1c

Member
Anyway thanks for help Martin, ATM I'm writing to Corsair support. I'll post something if I have any news.
 

Frant1c

Member
I've just had a chat with Corsair so after uninstalling RGB fusion and Trident Z Lighting Control I can confirm that after waking from sleep I'm able to see my PSU in Corsair iCUE, although HWiNFO hangs at PSU HID... I'm attaching debug file again, maybe this time you can see some differences?
 

Attachments

  • HWiNFO64.DBG
    742.9 KB · Views: 1
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