BSOD when hovering mouse over text inside sensor window (tooltip related)

Girofox

Member
I have the latest HWinfo version 8.14. Since version 8.0 many users get BSODs. At least in my case the tooltips when hovering mouse over sensor text seems to trigger bluescreens. I have i7-4950u with 4400 HD graphics. I can provide the dumpfile from bsod if that helps. Or maybe enabling debug log while manually triggering bsod via tooltip later.
 
Such BSOD can very unlikely be caused by HWiNFO. It's most probably the GPU driver.
 
This issue is since Windows 11 24H2 is out, the GPU driver is the same on my machine. I have WinDbg which shows that HWiNFO triggered BSOD, but the rest of the dump seems more to hint to a wrong memory access. There seems to be an interaction with the GPU driver. What is weird is that disabling tooltips prevents BSODs for me.
 
It seems that the Rust implementation of Windows 11 Kernel causes problems. This does not happen on my Desktop computer though.

Code:
PROCESS_NAME:  HWiNFO64.EXE

STACK_TEXT:
fffff989`e4358190 fffff807`58bd3446     : 00000000`00001cf0 67646547`58bd61fc 00000000`00002ac0 ffffea15`1b260bba : win32kbase_rs!ZN10seh_unwind14implementation15raise_exception17hbb18045a5085ce13E+0x84
fffff989`e4358260 fffff807`58bd6504     : 00000000`00000002 fffff989`e4358548 00000000`000002a0 fffff807`58bd0902 : win32kbase_rs!rust_begin_unwind+0x16
fffff989`e4358290 fffff807`58bd65ce     : ffffd284`2e5b5778 67646547`58bcb6f2 00000000`000055b0 ffffea15`1b260b2a : win32kbase_rs!ZN4core9panicking9panic_fmt17h006cb9f8fd5cb5eeE+0x34
fffff989`e43582f0 fffff807`58bd04fe     : 00000000`0000001c ffffd284`28257610 00000000`00000004 00000000`00000001 : win32kbase_rs!ZN4core9panicking18panic_bounds_check17h0f2d57c0c06fe54aE+0x6e
fffff989`e4358380 fffff807`58bc415f     : fffff807`586b0900 fffff807`5846623c 00000000`00000002 fffff989`e4358cd8 : win32kbase_rs!ZN8gdi_rust6region9from_path20region_from_path_mut17ha9d7d432c676b017E+0xdfe
fffff989`e43585e0 fffff807`58465f40     : fffff807`586b0900 00000000`00000002 00000000`000001c8 00000000`33100c74 : win32kbase_rs!RegionCore_set_from_path+0x2f
fffff989`e4358620 fffff807`58465603     : fffff989`e4358e80 fffff989`e4358770 fffff989`e4358cd8 00000000`00000000 : win32kbase!Win32kRS::RegionCore_set_from_path+0x5c
fffff989`e4358670 fffff807`588db00d     : 00000000`00000001 fffff989`e4358d90 00000000`00000000 00000000`00000000 : win32kbase!RGNMEMOBJ::vCreate+0x143
fffff989`e4358c90 fffff807`588da3f7     : 00000000`00000005 fffff989`e4359610 ffffffff`de040b8d 00000005`00000005 : win32kfull!GreFrameRgn+0x2bd
fffff989`e43595c0 fffff807`588da100     : 00000000`58050c53 00000000`000002e3 00000000`58050c53 00000000`00000000 : win32kfull!DrawWindowShadow+0x18f
fffff989`e4359650 fffff807`588d9d6d     : 00008000`002c0004 00000000`00000000 ffffd284`2e5d1a90 fffff807`56775480 : win32kfull!GenerateWindowShadow+0x1fc
fffff989`e4359800 fffff807`587c25cb     : ffffd284`2e5d1a90 00000000`00000000 ffffd284`00000000 ffffab8c`165b51a0 : win32kfull!zzzApplyShadow+0x71
fffff989`e43598b0 fffff807`588124c2     : 00000000`00000000 fffff989`e43599a9 ffffd284`2aa37050 ffff8308`3dd65718 : win32kfull!xxxSendChangedMsgs+0x26b
fffff989`e4359910 fffff807`58977794     : ffffffff`00000000 ffffffff`a6040c7e ffffffff`00000000 00000000`00000009 : win32kfull!xxxEndDeferWindowPosEx+0x582
fffff989`e4359a10 fffff807`58977698     : ffffd284`2aa37050 00000000`00000000 ffffab8c`165b51a0 00000000`00030240 : win32kfull!xxxSetWindowRgn+0xb8
fffff989`e4359a70 fffff807`567696c5     : 00000000`00000000 fffff989`e4359b60 00000000`00030240 00000000`20040a57 : win32kfull!NtUserSetWindowRgn+0x88
fffff989`e4359ab0 fffff807`af08a055     : ffff8308`4fef4080 00000000`00000001 ffff8308`4fef4080 00000000`0000a91d : win32k!NtUserSetWindowRgn+0x45
fffff989`e4359ae0 00007ff8`d9042994     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000000`0014eda8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`d9042994


SYMBOL_NAME:  win32kbase_rs!ZN10seh_unwind14implementation15raise_exception17hbb18045a5085ce13E+84

MODULE_NAME: win32kbase_rs

IMAGE_NAME:  win32kbase_rs.sys

IMAGE_VERSION:  10.0.26100.2161

STACK_COMMAND:  .cxr 0xfffff989e4357c50 ; kb

BUCKET_ID_FUNC_OFFSET:  84

FAILURE_BUCKET_ID:  0x3B_C0000602_win32kbase_rs!ZN10seh_unwind14implementation15raise_exception17hbb18045a5085ce13E

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {0fa7573e-1c42-d35d-3da5-6d73cb22ff40}

Followup:     MachineOwner
---------
 
Last edited:
That sounds interesting! Will try what happens when disabling window shadows in control panel -> system settings. First i thought the new graph shading was the issue but row shading was already there for much longer time without issues.
 
That sounds interesting! Will try what happens when disabling window shadows in control panel -> system settings. First i thought the new graph shading was the issue but row shading was already there for much longer time without issues.
Windows 11 UI - nice touch! MS will release gradient shadows for BSOD screens in the next update?:rolleyes:
 
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