Failed to register RTSS hotkey after every start

mkolar

Member
Hi, do you know how to solve this issue? Every HWINFO start im getting error "Failed to register RTSS hotkey after every start" please see the screenshot, when I click OK HWINFO will start.
Reinstall does not help, Win 11 now, it was the same on Win 10. Thanks for any help.
Screenshot (27).png
 

Martin

HWiNFO Author
Staff member
Are you starting HWiNFO automatically with Windows? If yes, try to add a few seconds startup delay for it in Windows Task Scheduler.
 

mkolar

Member
Hi! It doesn't matter, this appears in both ways: automatic start with windows and same if this is off and i start it manually. And if i close the app, open it again, it appears again. Basically every time I open the app.
 

Martin

HWiNFO Author
Staff member
Then it might indicate the RTSS hotkey combination you defined is already reserved by some other application.
 

mkolar

Member
I did not touch anything regarding hotkeys, can you help me where to to change hotkey combination? i cant find it in the settings. thank you in advance!
 

Martin

HWiNFO Author
Staff member
Go into sensor settings (the wheel button at bottom of the sensors window), then OSD (RTSS) tab and disable the "Enable hotkey for toggling" option.
 

mkolar

Member
Hi, found it. I have this option disabled whole time and my hotkey input is empty. If I set some random hotkey, enable or disable it, I still getting error message at the start
 

Martin

HWiNFO Author
Staff member
So even if you disable the option you're getting the error message on next start?
 

Martin

HWiNFO Author
Staff member
Try to completely "Reset Preferences" in main settings of HWiNFO if that will help.
 

mkolar

Member
Nope, its reset to defaults, i have to configure tray again etc.. but error is still there :(.. Not sure if I said that already, but i even reinstalled it.. same problem, and i updated it X times, having it since beginning..
 

Martin

HWiNFO Author
Staff member
Run the "regedit" tool, navigate to: HKEY_CURRENT_USER\SOFTWARE\HWiNFO64\Sensors
Check if there's a "RtssToggleHotKey" entry under that key and what value it has. Then delete this item.
 
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