hardware info voltage rails

[ingeon]

Thanks for a great app. I have a question in-terms of hardware support.
I have just upgraded to version HWinfo32 v3.51 (older version displays same thing
and a friend has a new system with a gigabyte board and much bigger supply with same issue)

I have 550W :idea: power supply with:
Intel Core 2 duo E8500
MSI P45 Neo-F
XFX Nvidia 260 PCIE black edition
2 x 2GB DDR2-1066 Ram
2 x 500GB Seagate HDD 7200rpm
1TB Seagate HDD 7200rpm
1.5TB Seagate HDD 7200rpm
LG DVD Combo drive

When I boot up into my bios it displays the 12V rail (obviously with minimum load) as 11.92V.
When I start windows and run HWinfo32 all voltage rails read correct except my 12V rail displays 9.952V.
Is this the actual voltage or could this be driver or app related. I am having some issues with my PC
stuttering and want to try diagnose before just replacing random stuff.

I found two sites to check my power supply rating just in case HWinfo32 is correct:
http://extreme.outervision.com/psucalculatorlite.jsp says i need 403W
http://educations.newegg.com/tool/psucalc/index.html says I need 591W

 

[Martin]

I suppose HWiNFO32 doesn't directly support your mainboard's sensor connection, but I need more details to check this.
If you send me the HWiNFO32 Report + Debug file, I can adjust the rails to properly show those voltages.
Please see this topic how to get those files: http://www.hwinfo.com/forum/Thread-IMPORTANT-Read-this-before-submitting-a-report

Thanks for a great app. I have a question in-terms of hardware support.
I have just upgraded to version HWinfo32 v3.51 (older version displays same thing
and a friend has a new system with a gigabyte board and much bigger supply with same issue)

I have 550W :idea: power supply with:
Intel Core 2 duo E8500
MSI P45 Neo-F
XFX Nvidia 260 PCIE black edition
2 x 2GB DDR2-1066 Ram
2 x 500GB Seagate HDD 7200rpm
1TB Seagate HDD 7200rpm
1.5TB Seagate HDD 7200rpm
LG DVD Combo drive

When I boot up into my bios it displays the 12V rail (obviously with minimum load) as 11.92V.
When I start windows and run HWinfo32 all voltage rails read correct except my 12V rail displays 9.952V.
Is this the actual voltage or could this be driver or app related. I am having some issues with my PC
stuttering and want to try diagnose before just replacing random stuff.

I found two sites to check my power supply rating just in case HWinfo32 is correct:
http://extreme.outervision.com/psucalculatorlite.jsp says i need 403W
http://educations.newegg.com/tool/psucalc/index.html says I need 591W

 

[ingeon]

Sorry, I forgot about this. Please find attached zip. Contains dbg(314K) and txt file.

 

[Martin]

Thanks. A fix for both (+5V and +12V) rails reporting will be available in the next build of HWiNFO32.