HWinfo widgets not always displaying

[abbatrombone]

Whenever i try to use HWinfo I haven't been able to get the sensor panel to open it. I tried clicking on it to get it to pop up in the man GUI it hasn't work, i also tried just right clicking on the icon in the icon tab in windows 10. I have tried resetting the preferences, as well as a new install. Neither has worked. I have checked the Debug mode to try and troubleshoot what's going on but haven't gotten it to work at all. Is anyone else having this issue.

While reporting this issue i am having a hard time even opening it when launching it from the search panel in windows.

 

[Martin]

I will need to see the HWiNFO Debug File to check what's going on inside. Even if the GUI freezes, HWiNFO should create one, you just might need to kill the task if it's frozen.

 

[abbatrombone]

I will need to see the HWiNFO Debug File to check what's going on inside. Even if the GUI freezes, HWiNFO should create one, you just might need to kill the task if it's frozen.

How would i find it? I dont seem to be able to find it when looking at HWindfos file location. i made sure to have it so i can see hidden files incase that's the issue.

 

[Martin]

IMPORTANT - Read this before submitting a report

In order to submit a bug report, please include the following information: HWiNFO32/64 Report File (HTM or TXT preferred) HWiNFO32/64 Debug File (HWiNFO32.DBG or HWiNFO64.DBG) In case the application crashes or you are not able to create a Report File, please submit only the Debug File. This...

www.hwinfo.com

 

[abbatrombone]

I am kind of confused as to why this debug is acting this way as well when looking at the log file. Text by the way is not supported in the form which is why i couldnt see it when trying to attach it.

 

[Martin]

I'm sorry but that's not the Debug File.

 

[abbatrombone]

I'm sorry but that's not the Debug File.

How would i find the debug file, or even start the scan im in debug mode the post you linked doesnt give that information explicitly

 

[Martin]

Use Windows Explorer to navigate into your HWiNFO64 installation folder. This is by default "C:\Program Files\HWiNFO64". You should find the DBG file inside that folder.

 

[abbatrombone]

The file was to large to post so i tried compressing it.

 

[Martin]

I'm seeing some very large delays during HWiNFO startup when it scans the devices installed. This is similar to what Device Manager does so I'm wondering whether that isn't affected as well.
This could mean there's some issue with device/driver install and affect other applications or system resources.
Besides that HWiNFO should be starting but is quite slow due to the issues mentioned.

 

[abbatrombone]

Its been opening up now for whatever reason but its like this never loads. The summary which shows the GPU and CPU is instant so that's why im so confused.

 

[Martin]

Try the latest Beta build v7.47.