HWinfo64 doesn't start

shaav

New Member
My HWinfo64 (version 5.73.3345) isn't working anymore. Does anybody know why? I have attached a debug file and hope it helps to solve he problem. I'm a huge fan of this software!
 

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Martin

HWiNFO Author
Staff member
What happens when you start it, does it crash ?
Try to do a "Reset Preferences" via Settings before starting the scan if that helps.
 

shaav

New Member
"Try to do a "Reset Preferences" via Settings before starting the scan if that helps. "

- I just deleted the configuration file. I guess thats also a way to go.


"What happens when you start it, does it crash"

- If I start the software by not doing a mark at "sensors only" the program starts as usual. Then, when I click on the "Sensors" button, the program crashes: "HWiNFO64 isn't working anymore".

- If I enable "Sensors-only" while starting the program, it starts to detect sensors and aborts before finishing. The program closes without any hint why that happened.




EDIT:
I found the "Reset Preferences" button in the settings. HWiNFO64 is now working again. THANKS!
 

Martin

HWiNFO Author
Staff member
FYI - deleting the configuration file (INI) is not same as doing "Reset Preferences", which erases user-/machine-specific settings stored in the registry
 
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