HWinfo64 freeze pc

[Ginos]

Hello , i have some problems to use "sensors" way of the program.
This made freeze of pc and i must press power button to use another time pc.
My system:
i7 8700
asrock  z370 taichi
palit geforce gtx dual 1060 6 gb
8x2 gb ram lpx corsair 3000 mhz c15

 

[Martin]

Please see these threads if your problem is one of them:
https://www.hwinfo.com/forum/Thread-Solved-Seemingly-Random-Crashes
https://www.hwinfo.com/forum/Thread-Windows-10-1803-freeze-screen

 

[Ginos]

Please see these threads if your problem is one of them:
https://www.hwinfo.com/forum/Thread-Solved-Seemingly-Random-Crashes
https://www.hwinfo.com/forum/Thread-Windows-10-1803-freeze-screen

thanks for your reply.

I have 397.64 nvidia driver.

 

[Martin]

Does upgrading the driver fix the problem?

 

[Ginos]

yes, upgraded to 397.93 and the problem persist....sometimes run if i select summary only

 

[Martin]

Then try to disable "Periodic polling" of clock if that will help.

 

[Ginos]

Then try to disable "Periodic polling" of clock if that will help.

it doesn't help me. The program freezed pc during enumering buses.

 

[Martin]

Please attach the HWiNFO Debug File after it freezes and I will check it.

 

[Ginos]

ok, i hope i don't make a mistake...

 

[Martin]

See here how to create the Debug File: https://www.hwinfo.com/forum/Thread-IMPORTANT-Read-this-before-submitting-a-report

 

[Ginos]

yes, i'll try...

i can't...maybe is too big

 

[Ginos]

Hi Martin  have you seen the bug report?

 

[Martin]

That debug file don't capture the freezing and doesn't include sensors.
You will need to also open sensors and when it freezes then reboot and grab the debug file produced from previous run.

 

[Ginos]

second try

 

[Martin]

Sorry, but I don't see any hang in that dump. Also again, sensor have not been activated.

 

[Ginos]

i'm sorry

 

[Ginos]

third try

 

[Martin]

Sorry, still the same.
Do you maybe have HWiNFO set to autostart with Windows? If yes, you will need to disable this, because when you reboot after the hang, HWiNFO starts automatically again and overwrites the DBG file from previous hang.

 

[ktony]

"..... when you reboot after the hang, HWiNFO starts automatically again and overwrites the DBG file from previous hang."
That is a valuable piece of info for a perpetual tinkerer, like me.

 

[Ginos]

i give up