HWInfo64 maxing out CPU Temp?

AzJazz

Member
Hi - I have a Ryzen 5950X CPU in an MSI ACE X570 motherboard.

Recently, I have noticed a random and somewhat rare problem with HWInfo64 v8.12 and v8.10. Occasionally - maybe once every few weeks - I will see my CPU temperature permanently maxed out due to HWInfo64. I have the HWInfo64 Windows Gadget on my desktop, and I will see my CPU temperature maxed at 80 DegC (the thermal limit I set in the BIOS) until I terminate all the HWInfo64 processes. If I restart HWInfo64 after all the processes have been killed, the CPU temperature in the Windows Gadget goes back to it's normal operation.

I first noticed this problem a couple of times after installing v8.12, so I then reinstalled v8.10. The CPU max temp problem just happened again in v8.10, which probably started sometime during a resource intensive video game I was playing. I saw the temperature maxed out on the gadget when I had left the game.

Are there any logs or diagnostic information I can provide to track down what is happening?

AzJazz
 
Try to disable PresentMon support in main settings of HWiNFO if that will help.
 
Ah ... Good suggestion! I expect that will fix it. I did enable that feature very recently to see how it worked, then decided I wasn't going to use it. I did leave the option enabled in the settings.

I'll let you know if there are any further issues.

Thanks!
 
Also try this too, and in my opinion this one should be always enabled on Ryzen based systems.

1728413243114.png
 
Back
Top