HWinfo64 reports CPU at 219cel and fan not spinning

[AL13N]

I'm having an issue here with my system turning red with my RGB's set to "temp". I built this system 2 years ago and it's running fine till yesterday. My VRM fan in the I/O shroud isn't working, the CPU water block LED is turning red.
I opened GPU-Z and it reports CPU temp at normal but HWinfo says 219 Celsius. I need some help before I melt my system. It also reports chassis fans 2 and 3 at over 900 RPMs. I only have 2 fans, the 6" in the top of the case and the VRM fan in the I/O shroud.
Here's my system:

TechPowerUp

www.techpowerup.com

Any suggestions would be appreciated.
Thx,
-Dave

 

[Martin]

This is most likely a BIOS issue, try to upgrade it.
I think this is bugged similar as other ASUS X370/X470 series mainboards due to the IT8665E SIO. That chip is failing in many cases resulting in corruption of the SIO and hardware monitor. If such a situation occurs you might need to completely power off the system.

 

[AL13N]

Thx for the response,
I've got the latest version.

 

[Martin]

Well in that case I don't think there's any solution to this problem, it's a hardware bug in the SIO chip.
Avoid using other monitoring tools on that mainboard that would directly access the SIO chip/hardware monitor. HWiNFO should be fine as it uses the ASUS WMI interface, but some BIOS versions might not have this support properly implemented.

 

[AL13N]

OK thx, your referring to the 219cel readout I take it? How about that fan not spinning anymore.

 

[Martin]

That's the same case.

 

[Zach]

I'm having an issue here with my system turning red with my RGB's set to "temp". I built this system 2 years ago and it's running fine till yesterday. My VRM fan in the I/O shroud isn't working, the CPU water block LED is turning red.
I opened GPU-Z and it reports CPU temp at normal but HWinfo says 219 Celsius. I need some help before I melt my system. It also reports chassis fans 2 and 3 at over 900 RPMs. I only have 2 fans, the 6" in the top of the case and the VRM fan in the I/O shroud.
Here's my system:

TechPowerUp

www.techpowerup.com

Any suggestions would be appreciated.
Thx,
-DaveView attachment 5533

As said this is just a wrong motherboard sensor reading.
You should be looking the "CPU (Tctl)" reading. That is the CPU temperature.

 

[Zach]

Also...
What kind of RAM you have installed on the system? Runs only at 2133MHz...