Hi all,
I hope you're all doing well. I've been experiencing an issue for about a month now and can't seem to pinpoint the cause of the crashes. This occurs across several games such as Counter-Strike, Manor Lords, and The Finals. I've attached an export from DxDiag detailing my PC specs (including a 750W PSU).
Initially, my entire PC would crash, resulting in a Black Screen of Death (BSOD). I reseated my GPU and performed a factory reset of Windows 11, which seemed to help, but I don't think that was the root cause. Now, my games crash including applications such as Discord. In the Windows Event Viewer, I frequently see the following critical and warning events:
I just started logging Manor Lords with HWinfo64, and the game crashed immediately upon launch. I’m hoping someone here can lend their expertise, as I have no idea what to look for in Generic Log Viewer or how to analyze the issue. My instinct suggests it might be related to the power supply (could it be a power strip with multiple devices connected; monitor, PC; 2 lamps?) or the RAM.
Additionally, I’m unable to update Windows and keep encountering the install error - 0x800f0991, although I think this might be unrelated.
If I can upload any more info or create any more logs, please let me know.
Thanks so much for your help!!
I hope you're all doing well. I've been experiencing an issue for about a month now and can't seem to pinpoint the cause of the crashes. This occurs across several games such as Counter-Strike, Manor Lords, and The Finals. I've attached an export from DxDiag detailing my PC specs (including a 750W PSU).
Initially, my entire PC would crash, resulting in a Black Screen of Death (BSOD). I reseated my GPU and performed a factory reset of Windows 11, which seemed to help, but I don't think that was the root cause. Now, my games crash including applications such as Discord. In the Windows Event Viewer, I frequently see the following critical and warning events:
| Event ID | Source | Last Hour | 24 Hours | 7 Days |
| 0 | nvlddmkm | 8 | 17 | 30 |
| 2 | Kernel-EventTrace | 18 | 80 | 438 |
| 3 | Kernel-EventTrace | 0 | 2 | 9 |
| 13 | nvlddmkm | 0 | 9 | 9 |
| 41 | Kernel-Power | 0 | 1 | 1 |
| 4502 | WinREAgent | 0 | 3 | 6 |
I just started logging Manor Lords with HWinfo64, and the game crashed immediately upon launch. I’m hoping someone here can lend their expertise, as I have no idea what to look for in Generic Log Viewer or how to analyze the issue. My instinct suggests it might be related to the power supply (could it be a power strip with multiple devices connected; monitor, PC; 2 lamps?) or the RAM.
Additionally, I’m unable to update Windows and keep encountering the install error - 0x800f0991, although I think this might be unrelated.
If I can upload any more info or create any more logs, please let me know.
Thanks so much for your help!!
