lockground
Member
I hope someone can help to find the cause of my PC crashing.
The system is less than six months old
I play games sometimes, all of them except PUBG run great on 4k Ultra/High. But PUBG can sometimes cause my PC to suddenly shut down.
After such situations, I usually manually check the temperature of the heatsinks on the CPU and video card, but they are not hot - well warm, but not hot.
Also, after such a shutdown, I can't switch on the PC right away - after pressing the start button on the system unit, nothing happens. But if I manually switch off the power supply (with a switch on the power supply itself) and switch it on again, the PC starts immediately.
Games where everything is good:
- The Division 2
- Horizon Zero Dawn
- DayZ
- The Division 1
- The Invincible
- Hunt Showdown
- Ghost Recon Wildlands
- Red Dead Redemption 2
- Warframe
Hardware
HWInfo logging was enabled from the start of the system, and after a certain period of time, the system was loaded. Log file is in attachments.
By load, I mean gaming PUBG.
I also attach some screenshots of HWMonitor with the load in some games (3 screenshots for each game - taken over a certain period of time each):
Horizon Zero Dawn
The Division 2
PUBG
Help, please!
The system is less than six months old
I play games sometimes, all of them except PUBG run great on 4k Ultra/High. But PUBG can sometimes cause my PC to suddenly shut down.
After such situations, I usually manually check the temperature of the heatsinks on the CPU and video card, but they are not hot - well warm, but not hot.
Also, after such a shutdown, I can't switch on the PC right away - after pressing the start button on the system unit, nothing happens. But if I manually switch off the power supply (with a switch on the power supply itself) and switch it on again, the PC starts immediately.
Games where everything is good:
- The Division 2
- Horizon Zero Dawn
- DayZ
- The Division 1
- The Invincible
- Hunt Showdown
- Ghost Recon Wildlands
- Red Dead Redemption 2
- Warframe
Hardware
| Motherboard | Asus TUF Gaming B550-PRO | BIOS Version 3205 |
| CPU | AMD Ryzen 9 5900x | The thermal paste was replaced 7 days ago |
| RAM | 2x16 Corsair Vengeance LPX DDR4 32GB 3200MHz CL16 (CMK32GX4M2B3200C16) | RAM is installed into A2+B2 slots. D.O.C.P activated. |
| SSD 1 | Samsung SSD 990 Pro with Heatsink 4 Tb | Connected in PCIE 4.0 mode |
| SSD 2 | Samsung SSD 970 EVO Plus 1 Tb | Connected in PCIE 3.0 mode |
| GPU | Asus ROG Strix RTX 3080 Ti | Plugged directly into the motherboard (horizontal installation). Connected to Asus VP32UQ Monitor by Display Port cable |
| Power Supply | Be quiet! STRAIGHT POWER 11 850W | Connected directly to a wall |
| Processor Cooling | Be quiet! Dark Rock Pro 5 | |
| Case | Be quiet! Pure Base 500 | |
| Case fan 1 (front) | 3 x Be quiet! SILENT WINGS 4 120mm PWM high-speed | Connected via Noctua NA-SYC1 4-Pin Y-Cables |
| Case fan 2 (back) | Noctua NF-A14 industrialPPC-3000 PWM 140mm | Exhaust fan |
| Case fan 3 (top) | 2 x Be quiet! Pure Wings 2 140mm | Connected via Noctua NA-SYC1 4-Pin Y-Cables |
HWInfo logging was enabled from the start of the system, and after a certain period of time, the system was loaded. Log file is in attachments.
By load, I mean gaming PUBG.
I also attach some screenshots of HWMonitor with the load in some games (3 screenshots for each game - taken over a certain period of time each):
Horizon Zero Dawn
The Division 2
PUBG
Help, please!
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