renewal

Martin

HWiNFO Author
Staff member
2Checkout sends automatic renewal notices via e-mail 7 days prior to expiry which include a link for renewal purchase with 50% discount.
Please check your e-mails including SPAM folder in case you're past the 7 day limit.
You should also be able to retrieve it via your dedicated 2Checkout account: https://secure.2co.com/myaccount/
Let me know if it worked for you or not.
 

InfoSeeker

Well-Known Member
My records show I purchased a license on 2021.03.09.
It appears I have two account at 2C, neither of which shows a transaction with HWiNFO.
I received no renewal email from 2C.
 

drksilenc

New Member
i have to agree with infoseeker i did not get a renewal email. I am signed into the account and i see nothing about a renewal...
 

Martin

HWiNFO Author
Staff member
I did a lookup for orders according to e-mail addresses you used on this forum as this is the only parameter I have about you.
@drksilenc - I found you order and have resent the renewal email. I will also send you your manual renewal link via PM
@InfoSeeker - unfortunately I wasn't able to find an order for the e-mail you used on this forum. Please contact me directly via e-mail or PM to discuss further details to locate your order
 
Hey Martin, I was just wondering if I can have a slight extension on the renewal, i don't have the cash to renew it till April, I wasnt expecting the exspence this month XD, Can I still get the 50 percent discount for renewal past the 7 day expiry?
 

Martin

HWiNFO Author
Staff member
Hey Martin, I was just wondering if I can have a slight extension on the renewal, i don't have the cash to renew it till April, I wasnt expecting the exspence this month XD, Can I still get the 50 percent discount for renewal past the 7 day expiry?

No worries, there's a 60-day grace period to perform the renewal at the reduced price, so you should be OK.
 
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My email: <deleted>

I never got a renewal email (not even in the spam folder). I was just informed yesterday by HWInfo the maintenance period expired.

I checked with 2checkout and my initial order is listed. (11-03-2021)

EDIT: I think I get it now.

I could renew within 2Checkout website. Also subscribed for email notifications.

I actually did an auto renew. As HWinfo is my primary most needed tool. (also for RainMeter) also cause supporting HWinfo is important.
 
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Martin

HWiNFO Author
Staff member
Glad you solved this already. I will delete your e-mail from the public post to preserve your privacy.
 

JDoneI

New Member
I just bought my license but cant seem to figure out how to activate pro or locate any kind of code to do this. How do you change to Pro after purchasing a license?
 

Martin

HWiNFO Author
Staff member
I just bought my license but cant seem to figure out how to activate pro or locate any kind of code to do this. How do you change to Pro after purchasing a license?

You should receive an e-mail with electronic license key and instruction how to use it. If you don't receive it within a couple of minutes after the purchase process, please contact me directly via PM or e-mail and we'll look into that.
 
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