Sensor-Page not opening

[Unknownuser0]

R5 3600-_-Strix X450F gaming-_-Viper 2x8GB 3200MHz DDR4
Since a few days I can't open the Sensor-Page after starting HWINFO64 and selecting "Sensors only" any more. Why is that and what can In do in that case???

 

[Martin]

Sorry, but I'm not sure what's the exact behavior. Does HWiNFO hang after opening that page? Please describe more precisely.
Also in case of issues I need the HWiNFO Debug File as described here: https://www.hwinfo.com/forum/threads/read-this-before-submitting-a-report.241/

 

[Unknownuser0]

Ok, maybe this is a little more informativ. At first, I'm opening HWiNFO64 from the Desktop. Then I choose "Sensors-only" and click Run. It seems like it would detect all the sensors, but after the little loading-window has disappeared, there is no new window. There is actually the icon of an "HWiNFO64-window" in the taskbar that shows up after the loading-window but there is no connected window. If I hover above the icon with my mouse it shows a small white window above it, but that's all. And the same happens if I try to open the sensors page from the summery-window.

Thank you in advance for your efforts
I hope this is more helpful

 

[Martin]

The attached debug file doesn't show any issues. Does the HWiNFO icon in taskbar appear as ordinary application, or in the notification area? What happens if you double-click the icon?

 

[Unknownuser0]

I'm very sorry for my late response but I wasn't able to do this earlier.
At least I was able to identify and eliminate the error by myself. The Problem was a Windows registry entry of my graphic card that I've been messing with. So I fixed that table and now it's working again.