Socket 2 Processor Status: Disabled by User on R720XD Dell server

mmmzon

Member
Good day, Forum
I am observing a strange value reported on my R720XD Dell server, where the second CPU is reported as Processor Status: Disabled by User, with the CPU status: Idle, as shown below.

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The OS uses the CPU all right, CPU is enabled in the BIOS (no option to disable it, honestly, as far as I can tell), and all 10 cores on Socket 2 are accessible to OS and operating just fine. Is there any way to understand what is causing such a readout? Socket 1 is reporting correctly with no issues

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I checked different versions of HWInfo all the way back to early 6xxx and the readout is still there.
Thanks
M
 
This seems to be a bug in HWiNFO improperly reporting the state as disabled. It will be fixed in the next build.
So please ignore the "Processor Status:" value.
 
I checked HWiNFO v7.36 and the issue seems to persist but at least it does no longer say it was "disabled by user"

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So it the socket is active (cores are operational), would that imply some sort of a BIOS bug / misrepresentation? These are 2 ten core CPUs, and all 20 cores are showing activity, which is especially visible when loading the system. And to be clear, I am not questioning the results, just trying to understand what the Idle status means in here. If it is indeed a BIOS problem, I can try to downgrade and see if it persists.

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It's SMBIOS DMI - which is static data and not always accurate. It depends on how well the BIOS populates this information and it doesn't update it during runtime. So I wouldn't worry about this.
 
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