I'm out of office until Aug-24. Will respond to all requests upon my return. Thanks, Martin

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IMPORTANT: Read this before submitting a report
#1
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In order to submit a bug report, please include the following information:

  1. HWiNFO32/64 Report File (HTM or TXT preferred)
  2. HWiNFO32/64 Debug File (HWiNFO32.DBG or HWiNFO64.DBG)
In case the application crashes or you are not able to create a Report File, please submit only the Debug File. This will help to find the reason of crash.
In order to create the Debug File, HWiNFO32/64 needs to be run in Debug Mode (this can be enabled after starting HWiNFO32/64 in the "Configure" section).

[Image: DebugMode.png]

Then continue with the scan process. After the scan is finished, please close the application (in case of a crash or freeze, reboot the system).
You can find the Debug File in the HWiNFO32 installation folder, the filename is: HWiNFO32.DBG (on HWiNFO32) or HWiNFO64.DBG (on HWiNFO64)

Note:
  • Running HWiNFO32/64 in Debug Mode might be considerably slower than in normal mode (especially running from a flash drive or certain sensor scanning).
  • In case you would like to report an issue with sensors, please don't forget to open the Sensor window prior to creating the Report File and closing application.
  • If you experience a system crash, hang or BSOD, make sure that the "Debug Write Direct" option is enabled too, otherwise the resulting DBG file might not contain all information.
  • If the welcome screen of HWiNFO is disabled, so it's not possible to reach the Settings screen, Debug Mode can be enabled by editing the HWiNFO32.INI or HWiNFO64.INI and changing "DebugMode=0" to "DebugMode=1".


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