Recent content by HWlegend

Hi, just to let you know, it proved to be Norton. My friend has two laptops, and the second also blue screened after installing and running a Norton driver update. She has since removed it and got her money back, after I was also to show her how to do a system restore on both machines. Your...

Okay thanks, she also has Norton on there, perhaps that has been installing incorrect drivers, which would surprise me as well. Cheers.

Thank you for the quick and detailed reply, it is much appreciated. If I run the command prompt commands, or make the registry changes, will that allow the audio devices to work properly again? That is, will effectively unassigning them pass hardware to o/s control back to the original drivers...

A friend of mine has a laptop which has "hwinfo64a.sys" sitting in c: \ windows \ syswow64 \ drivers. However, after a recent Windows update, it is now popping up as banned, as this has caused the speakers and microphone to fail. Clicking on Sound settings shows no speakers present, even though...