Asus X470i Bios 0804 Crashes Sensors

Wrighton

Member
Hi,

After updating to bios 0804 on my Asus X470i, HWiNFO now crashes when starting up the sensors monitor.
It will then prevent the PC from shutting down or restarting properly.

Please see attached.
 

Martin

HWiNFO Author
Staff member
Sorry, but I don't see anything attached. I will need the HWiNFO Debug File of the crash to analyze this.
 

Wrighton

Member
Martin said:
That seems to be a BIOS bug then, I will let ASUS know.
Thanks Martin,

It’s pretty much a fresh install of W10 with HWiNFO. Bios 0601 was ok.
On 0804 it goes through the loading of the sensors then just disappears and the process crashes.
 

Martin

HWiNFO Author
Staff member
Yes, ASUS introduced a new sensor monitoring interface in this BIOS, but there seems to be a problem.
 

Martin

HWiNFO Author
Staff member
This issue has already been acknowledged by ASUS and we're working on a solution.
For sure ASUS will release a new BIOS with fixed interface, until that we might need to disable support of the new monitoring interface in software (TBD yet).
 

Martin

HWiNFO Author
Staff member
Update: HWiNFO from the next build won't take advantage of the new interface in current BIOSes. This will workaround the current problems observed.
We expect new BIOS versions to fix this and these should be then automatically utilizing the new interface.
 

Wrighton

Member
Martin said:
Update: HWiNFO from the next build won't take advantage of the new interface in current BIOSes. This will workaround the current problems observed.
We expect new BIOS versions to fix this and these should be then automatically utilizing the new interface.
Thanks again, that’s great.
 
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