Hello, I use a CyberpowerPC tracer-III xtreme 17r, i7-9750h, RTX 2070, 16gb ram.
I have a big problem with this pc as it mostly just shuts down when i try to run high-end games. After it shuts down, powering it on with the power button will cause the power led to blink buh the pc doesn't come on. However if I disconnect the internal battery whilst having it plugged in and power it up, the PC comes on. The strange thing is that when i power with just the ac adapter the performance on games is throttled and i realize that the VRAM for the GPU is capped, from 7001MHz to 801MHz. Also i can run games without the PC ever going off buh the experience is obvious poor.
I need to note down that the power adapter is a makeshift of an HP adapter rated 230W with the pin replaced with one that is normally used for toshiba laptops, and that my battery is swollen.
I suspect that the PC was designed to have the battery always connected together with the charger for high performance although that would be very weird. Buh if that were the case then i suppose once i replace the battery it might fix the issue.
Please lemme know if you have any idea about this issue and how it can be fixed. Thanks
I have a big problem with this pc as it mostly just shuts down when i try to run high-end games. After it shuts down, powering it on with the power button will cause the power led to blink buh the pc doesn't come on. However if I disconnect the internal battery whilst having it plugged in and power it up, the PC comes on. The strange thing is that when i power with just the ac adapter the performance on games is throttled and i realize that the VRAM for the GPU is capped, from 7001MHz to 801MHz. Also i can run games without the PC ever going off buh the experience is obvious poor.
I need to note down that the power adapter is a makeshift of an HP adapter rated 230W with the pin replaced with one that is normally used for toshiba laptops, and that my battery is swollen.
I suspect that the PC was designed to have the battery always connected together with the charger for high performance although that would be very weird. Buh if that were the case then i suppose once i replace the battery it might fix the issue.
Please lemme know if you have any idea about this issue and how it can be fixed. Thanks