RX 5700 XT vrm temperature stuck

[Lucas180]

Hello, I have a RX 5700 XT Red Dragon from Powercolor, my problem is that I can't read the istant vrm temperature and I think it stucks at first value that the sensor reads. All the other software I use to read this kind of value doesen't work and all they stuck at the same value. I tried to unistall and then reinstall the driver but it doesn't work. What can I do to fix this problem?

 

[Martin]

If all tools including AMD show the same stuck value even after a full system shutdown, then the problem is either in the sensor or GPU driver/firmware.

 

[Lucas180]

What I can try before RMA? Thanks for help.

 

[Martin]

Power off the system, remove power for a few seconds. Install latest AMD Adrenalin drivers and check temperature there.

 

[Lucas180]

I tried but it doesn't work. Do you advice to update/reinstall the VGA bios? My VGA has a dual bios and i tried both oc and silent bios but the problem persists.

 

[Martin]

Not sure if that will help. I'd suggest to search on other forums or better contact AMD support.