Switching off RGB lightning on MSI Gaming X 1660Ti

[jcpq]

Hi
When I open the application, it turns off the rgb on my graphics card (MSI Gaming X 1660Ti)

Can you solve it?

 

[Martin]

Please attach the HWiNFO Debug File and I will check that.

 

[jcpq]

In the meantime I've uninstalled the application

 

[jcpq]

But I can reinstall to get the file

 

[Martin]

Please try this build: www.hwinfo.com/beta/hwi64_603_3714.zip
and let me know if it fixes the problem. If not, please attach the Debug File.

 

[jcpq]

Please try this build: www.hwinfo.com/beta/hwi64_603_3714.zip
and let me know if it fixes the problem. If not, please attach the Debug File.

Did not solve.

I attach debug file.

 

[Martin]

Thanks for the feedback.
Unfortunately the attached Debug File doesn't contain sensor data. Can you please run again, open sensors for a few seconds before closing HWiNFO and then attach a new Debug File?

 

[jcpq]

Done, attach the file.

 

[Martin]

Thanks, but the Debug File you produced isn't from build 3714 I posted above.
Are you sure you have tested that build ?

 

[jcpq]

Yes, beta.

 

[Martin]

But the Debug File you posted was using build 3710.
Please run again the build I posted above (3714) and let me know if it's still causing the issue. If yes, please attach Debug File with sensor data using that build.

 

[Martin]

I have just tested build 3714 on another system and it works there. So I'm pretty sure this build fixes the issue.

 

[jcpq]

Only if it was because I had before 3710

 

[jcpq]

I have to clear the registry.

 

[Martin]

There should be no need for that.
Try the new version 6.04.

 

[jcpq]

It works already, thanks

 

[Martin]

Thanks for the feedback.