Windows 11 Pro - Cannot install the driver error

[rjwill10]

I found old threads about the "Cannot install the HWiNFO driver error", which seemed to be fixed with a release from last year and/or running the installer as administrator.

I tried to install hwi64_800 today and am getting the error. I have run the application as administrator and tried to restart my machine to start the process again.

The computer is a work laptop (Lenovo thinkpad). I have administrative access, and have installed various software and applications without issue.

Is there an archive version that I should try instead?

 

[Martin]

The latest version should work. As first please check if there isn't some antivirus/anticheat software preventing HWiNFO from installing the driver.
If not, please attach the HWiNFO Debug File.

 

[rjwill10]

Thanks.

There is anti virus, but the logs don't show any blocks for HWInfo.

I have disabled the core isolation and also checked the temp file is not encrypted.

Logs are attached.

 

[Martin]

Looks like the user running HWiNFO doesn't have sufficient rights. Does your user really have full administrative rights including right to install/load device drivers?

 

[rjwill10]

Ok, thanks. I will check with the IT guys.