x570 ASRock unrealistic data

[marius_ss]

Hi there !! some wrong info from sensors here about fan RPM and negative temp also (-145 C which is not real !!)

 

[Martin]

Are you perhaps using some other monitoring tool with HWiNFO? That might be causing a collision.

 

[marius_ss]

Are you perhaps using some other monitoring tool with HWiNFO? That might be causing a collision.

I will double check but I don't think so !

 

[TheCheapestScotch]

I'd like to report similar behaviour on an AsRock x470 Taichi. This has been an issue across several versions of HWinfo64. The only other "monitoring" program I run is MSI Afterburner.

 

[Martin]

Have you tried without MSI Afterburner.

 

[TheCheapestScotch]

So I have tried now for 20h without Afterburner running. I updated HWInfo from 6.24-4120 to 6.26-4160 and here is the same readings. It might be worth noting that my Gigabyte X570 does not have this problem, only the Taichi.

 

[Martin]

Can you please verify with some other tool if it shows such erratic values too? For example CPUID HWMonitor or something else that shows min/max values as that's the best way to catch such out of range values.

 

[TheCheapestScotch]

Well, it didn't take long to show similar values. What does this mean? Bad sensor on the board?

 

[Martin]

I'm not sure. This would be usually a case when some other monitoring application is causing a conflict accessing the sensor. But if you're sure there's nothing else running...
A bad sensor would be quite unlikely, but I have no other ideas what could be causing this.

 

[TheCheapestScotch]

I had another thought based on your question about other monitoring programs. The Taichi has two 7-segment displays onboard for diagnostics and I had configured the bios to show Tdie temp on those. All readings have been normal for almost 24h after disabling that monitoring. Maybe that was causing the collision

 

[Martin]

That could explain it - the BIOS must be reading the sensors in such case and causes a conflict with other monitoring tools.
Hopefully disabling this feature solves this issue permanently.

 

[tsamolotoff]

I also started to have this kind of problem on my Gigabyte x470 Gaming 7 for one or two last updates - various fans are periodically dissapearing from monitoring, it sometimes displays like it was reset to 0 or goes up to unrealistic values (my pump is 5500 rpm max and it shows it's going up to 16K rpm or something like that) , temp sensors are disappearing sometimes (or show strange values, like water going up to 55C or so, which is impossible unless the pump was stopped but somehow hot water was still going through the loop), fan sensors that do not exist also appear sometimes. The board has ite 8686e and ite 8792 SuperIO controllers