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They were bought as a pair, so I assume the s/n are OK. But it may be an insertion issue. I'll have to check that. But I believe it worked ok under W10. Now I have W11. The memory is indicating 32GB, which is correct.

why is this showing one module different then the an identical one? row 2 & 3 are the same part number. What happened to [P0 CHANNEL A/DIMM 1]?

FYI This isn't a HWIFNO problem, but just in case someone else runs into it using HWINFO. I plug in an external usb drive and open HWInfo. When HWInfo opens it runs thru the scan and shows drives, but not the USB drive. I plug in an identical drive (mfg & model), same cable, same port and it...