“detecting cpu#7 ...” and then crashes

MAX

New Member
Hello,

Trying to use HWiNFO64 ,but program crashes on "Detecting CPU #7..."

I don't know what's going on. Help me ,Thank you.


My Computer:
Operating System Microsoft Windows 10 Enterprise LTSB
OS Service Pack -
Internet Explorer 11.316.17763.0
DirectX DirectX 12.0

Motherboard:
CPU Type QuadCore Intel Core i7-4770K, 4100 MHz (41 x 100)
Motherboard Name Asus Z87-K (3 PCI, 2 PCI-E x1, 2 PCI-E x16, 4 DDR3 DIMM, Audio, Video, Gigabit LAN)
Motherboard Chipset Intel Lynx Point Z87, Intel Haswell
System Memory 16320 MB (DDR3 SDRAM)
DIMM2: Kingston HyperX KHX1600C10D3/8GX 8 GB DDR3-1600 DDR3 SDRAM (10-10-10-27 @ 800 MHz) (9-9-9-25 @ 720 MHz) (8-8-8-22 @ 640 MHz) (7-7-7-19 @ 559 MHz) (6-6-6-17 @ 479 MHz)
DIMM3: Kingston 99P5474-013.A00LF 4 GB DDR3-1600 DDR3 SDRAM (11-11-11-28 @ 800 MHz) (10-10-10-27 @ 761 MHz) (9-9-9-24 @ 685 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-19 @ 533 MHz) (6-6-6-16 @ 457 MHz)
DIMM4: Kingston 99P5474-013.A00LF 4 GB DDR3-1600 DDR3 SDRAM (11-11-11-28 @ 800 MHz) (10-10-10-27 @ 761 MHz) (9-9-9-24 @ 685 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-19 @ 533 MHz) (6-6-6-16 @ 457 MHz)
BIOS Type AMI (01/02/2014)
 

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Martin

HWiNFO Author
Staff member
This seems to be a problem in BIOS. As first please try to upgrade it to the latest version.
If that won't help, put the following line at the end of the HWiNFO64.INI file:
AsusWMI=0
 

MAX

New Member
This seems to be a problem in BIOS. As first please try to upgrade it to the latest version.
If that won't help, put the following line at the end of the HWiNFO64.INI file:
AsusWMI=0
I give thanks for your guidance.
But I haven't upgraded my bios for a long time. I need some time to study on the website.
I am sorry that I can't upgrade my BIOS in the first time.I put "AsusWMI=0" at the end of the HWiNFO64.INI file,Then I tried the startup program and it works fine.
What did this code do, and what effect did he have on my program?
After that I will try to upgrade my BIOS, and the results will be fed back to you.
 

Martin

HWiNFO Author
Staff member
That setting disables use of an ASUS BIOS interface, which seems to be faulty on your system.
 

MAX

New Member
That setting disables use of an ASUS BIOS interface, which seems to be faulty on your system.
I upgraded bios to the latest today and the results are still the same. I am running the program on my virtual machine and it won't crash.
Maybe this is not a BIOS problem.
 

Martin

HWiNFO Author
Staff member
It's not recommended to run HWiNFO under a VM as then the results are biased by the VMM.
 
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