Alienware 17 R2 Sound problems

ab9494

New Member
Hey at first a big thank you for this tool.
I use hwinfo64 on my Alienware 17 R2 (2015) to control my fans. 
It works very good but there is one big problem. If i use the sensors and i hear music or everything with audio, i have these freezing in the soundfiles every respin period. This is very annoying, what can i do to solve this problem?
Sorry for my bad english.

Greetings
Alex
 

Martin

HWiNFO Author
Staff member
Please try to disable (right-click and Disable Monitoring) the EC sensors (Alienware, DELL, or Compal) or SMART.
 

ab9494

New Member
Martin said:
Please try to disable (right-click and Disable Monitoring) the EC sensors (Alienware, DELL, or Compal) or SMART.
Hey thank you for the fast answer. 
I have try these options but nothing changed. The same freezing by hearing music or everything else.
Is there a other possibility to solve this problem?

Greetings 
Alex
 

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Martin

HWiNFO Author
Staff member
Does the freezing happen also if you disable fan control ?
Another option that you might try to disable is the "Periodic polling" under "CPU Clock Measurement" in main HWiNFO Settings.
 

ab9494

New Member
Martin said:
Does the freezing happen also if you disable fan control ?
Another option that you might try to disable is the "Periodic polling" under "CPU Clock Measurement" in main HWiNFO Settings.
The freezing is also there if i disable the fan control.
I try this option. It helps a little bit, the freezing is quieter and is not so long in there duration. 
What else can i try?

Thank you for your help.
Greetings 
Alex
 

Martin

HWiNFO Author
Staff member
Another idea would be to try to disable the entire Drive Scan in HWiNFO.
 

Martin

HWiNFO Author
Staff member
In the main Settings / Safety, the same screen where you disabled "Periodic polling".
 

lilw

Active Member
I got the same problems here. The only way is not to use fan control. But I like the fan control feature to control over my temperature since it suck from beginning. Is there any work around sir?
 
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