BUG REPORT -------- Hit and miss reporting DIM memory sensor eg: temp etc. Info

[DRAKO]

(See Attached)

 

[Martin]

What exactly is the problem here, which items are wrong?
I can see that HWiNFO is unable to access the DIMMs. Are you perhaps running some other monitoring or RGB controlling tools?

 

[DRAKO]

The following sequence of screenshots, hopefully should explain the problem. This is what I mean "Hit and Miss" for HWiNFo reporting DIM Memory Info. Randomly. Sometimes.....Sometimes NOT.

 

[Martin]

Are you running some other monitoring, tweaking or RGB controlling tools?

 

[DRAKO]

Process Lasso

Armoury Crate


"RGB controlling tools" ????

 

[Martin]

Try to close the other tools and start HWiNFO new if the problem will still happen.

 

[wwcz]

After the experiment, I feel that when the lighting control software LEDKeeper2.exe in MSI CENTER and HWInfo are started together, they will compete for control rights, resulting in the various sensor software not getting the memory temperature information in the end.

In the task plan, change the startup delay of the three tasks, HWiNFO delays execution by 5S, FanControl delays execution by 15S, MSI Task Host - LEDKeeper2_Host delays execution by 30S (set to automatically shut down after 1 minute of execution), perfect solution, restart a dozen times can be read normally.

 

[Martin]

Thanks for your feedback. I believe this is because the lightning (RGB) control software doesn't properly access the devices on SMBus and causes collisions with other software.