Error reading a Dali APU's core freq, thus blocking BenchMate from accepting scores

lGazak

Member
Hello!
I'm sorry to bother you, but i have seen that my CPU's not actually supported by either the 64bit and the 32bit version of HWiNFO..
It's a laptop equipped with an Athlon Silver 3050U, and i can provide further details if needed, like the logs.
To contact me here's my discord: lGazak#8950
Anyway,
thanks again for reading this and maybe providing a version with this cpu supported ^^
 
What exactly is the problem there?
I'm sorry but we don't use Discord, you can provide further details here or via a Private Message.
 
What exactly is the problem there?
I'm sorry but we don't use Discord, you can provide further details here or via a Private Message.
oh apparently one of the newer versions solved my issue, i'm sorry to have used of your time ^^'
 
So? I need to know the details.
Okay!
I was talking with a BenchMate dev the other day, and he told me, after looking at the logs i provided, told me that my issue was that HWiNFO was not able to read the clock speed of my CPU.

Here's the end of the logs that benchmate provided me about the issue:
#5: GPU [#0]: AMD Radeon Vega:
GPU #0 found: AMD Radeon Vega
Postprocessing GPU main sensor:
-- 400.00 => GPU Clock (Core frequency found)
-- 400.00 => GPU Memory Clock (Memory frequency found)
#6: Battery: Hewlett-Packard Primary
#7: Windows Hardware Errors (WHEA)
HWiNFO successfully initialized.
Using HWiNFO CPU detection: Athlon Silver 3050U with Radeon Graphics => Athlon Silver 3050U | AMD => AMD
Client initialization successfully notified as done! Benchmark processes running: 0
Init thread exiting
Injecting the hook via the control service!
Process error #106: Mandatory CPU measurement failed! (Process ID: 7240)
No GPUs in run measurement vector! This is a CPU benchmark.

So Mat, the benchmate developper, told me to reach to you if i wanted to fix this issue :)
If there's anything you need other than this, i'll try to give it to you as soon as i see the message ^^
 
Please attach the HWiNFO Debug File for analysis as per:
 
Okay. If i understand correctly it is an issue of HWiNFO not communicating to BenchMate the cpu clock, because the hwinfo software is reporting it correctly, cpuz too. I have the Debug Log coming from BenchMate but no issue with hwinfo itself, so no bug report i think, but here is one anyway. I already asked again the dev to know if it is really a hwinfo issue...
https://drive.google.com/file/d/19y4RgYFHWR607IQ9M_cgCp1NTeKaM0pf/view?usp=sharing (drive link because even compressed it is still too big for here ^^' (>2Mo i guess))
 
Yes, HWiNFO reads the clocks well, so the problem is most likely in how BenchMate retrieves them from HWiNFO.
 
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