Started experiencing game crashes when playing with high GPU loads about a week ago. I was playing the playtest for The Finals when my internet cut out, which is when the crashes started happening. What's odd about it is that the rest of my laptop seems to be functional. After these crashes, monitoring programs stop reporting stats from my GPU (temperature, usage, etc.). When I try to restart after these crashes, I get a BSOD and when it starts up again, my GPU will no longer be shown in task manager and only the CPU integrated graphics are shown. It'll stay this way unless I turn off my computer for an extended period of time.
Laptop specs:
I did change the processor power management settings from "Aggressive" to "Disabled" in the power settings after I started getting these crashes, because my CPU would reach 90°C when turning on my computer. I'm pretty sure it didn't reach those temperatures before the crashing started, but I can't be certain. After changing the power settings, it dropped down to being around 50°C.
I'm running everything else on stock settings, so no overclocking or anything like that. I've already tried DDU and updating all my drivers so I don't think it's a drivers issue. I've run GPU Shark while gaming and it says that the GPU Power and Voltage limits are being reached shortly before the game crashes.
I've attached an hwinfo log from one of these sessions. I start the game at around 1 minutes and then the game crashes at around 10 minutes. Could someone please look through and see if anything there shows what the problem is? I've tried looking through it myself but I have no idea how to read it properly. I've been trying to find the problem for a week and have had no luck, so any help is appreciated.
Thank you
Laptop specs:
- CPU: AMD Ryzen 7 5800H
- GPU: NVIDIA GeForce RTX 3060 Laptop
- RAM: 16 GB
- OS: Windows 10 Home 10.0.19045 Build 19045
I did change the processor power management settings from "Aggressive" to "Disabled" in the power settings after I started getting these crashes, because my CPU would reach 90°C when turning on my computer. I'm pretty sure it didn't reach those temperatures before the crashing started, but I can't be certain. After changing the power settings, it dropped down to being around 50°C.
I'm running everything else on stock settings, so no overclocking or anything like that. I've already tried DDU and updating all my drivers so I don't think it's a drivers issue. I've run GPU Shark while gaming and it says that the GPU Power and Voltage limits are being reached shortly before the game crashes.
I've attached an hwinfo log from one of these sessions. I start the game at around 1 minutes and then the game crashes at around 10 minutes. Could someone please look through and see if anything there shows what the problem is? I've tried looking through it myself but I have no idea how to read it properly. I've been trying to find the problem for a week and have had no luck, so any help is appreciated.
Thank you