Hwinfo 8.28 and 8.29_5775 Issues With MSI Center

[neteng101]

Latest versions of HWI seems to have a conflict with cc_engine_x64.exe and results in hung sensors. If I setup to start in debug mode, HWI never launches. Need to keep MSI Center as it controls my AIO pump/fans. HWI 8.26 does not have this issue. Attaching DBG from latest beta version 5775, and report from 8.26.

Stuck sensor I believe is the Nuvoton NCT6687D. Once it gets stuck (almost instantly, the temperature readings for Current readings show 0C).

Can't figure out what changed between versions, but 8.26 and older runs perfectly.

 

[Martin]

Does HWiNFO display some warning about a stuck mutex?

 

[neteng101]

Does HWiNFO display some warning about a stuck mutex?

Its reporting an ISA lock, fans on my AIO will start spinning up to full speed shortly after, and goes back to normal once HWI is closed, on shutdown it complains about stuck sensors...

 

[Martin]

Version 8.28 did only improve synchronization with other applications when accessing shared sensors.
If you see that warning it means the other app is either improperly using synchronization or it hammers the sensor so that other apps can't access it. So the problem is in MSI Center.
Version 8.26 didn't display that warning?

 

[neteng101]

Version 8.26 didn't display that warning?

Yes - 8.26 has no warnings/conflicts. Just tried downloading an even older version 8.22-5670 - no warnings, everything works fine.

 

[Martin]

Even older versions didn't display the warning and if another application was blocking them, they might show wrong sensor values.

 

[neteng101]

Even older versions didn't display the warning and if another application was blocking them, they might show wrong sensor values.

Can't confirm if values are always correct with older versions, notice they do keep updating with a non-zero value though. And fan speeds on my AIO cooler don't go crazy with HWI running. Once the ISA lock warning pops up on newer versions, the AIO fans will spin to max speed so it seems the other app doesn't like something HWI is doing with the sensors and gets locked out from being able to determine CPU temps so it just maxes out the AIO.

 

[Martin]

Are you using the latest version of MSI Center?

 

[neteng101]

Are you using the latest version of MSI Center?

Yes - version 2.0.55.0

 

[Martin]

Do you seen an "ACPI" sensor in the list? If yes, try to disable its monitoring by pressing the Del key over its heading.

 

[neteng101]

Do you seen an "ACPI" sensor in the list? If yes, try to disable its monitoring by pressing the Del key over its heading.

Disabled the ACPI sensor below, once disabled all the errors go away! Thanks for the help - not sure if there's something on the HWI side you can fix, but this works for me.

 

[Martin]

Thank for your feedback, I will need to investigate this problem in more detail...