hwinfo stuck on examining configuration

m.narido1987

New Member
I have been using HWiNFO64 for almost a year now and got no problem with it.
I recently bought a new motherboard and a cpu. That's when I got this problem.
When I try to run HWiNFO64, it gets stuck on examining configuration.
Then it wont respond anymore.

I have b-85 pro gamer and i5 4460.

HWiNFO64.DBG file attached.

Any help will be much appreciated. Thanks.
 

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Please disable the "Intel ME Support" option before launching the scan, it should fix it.
It seems some Intel ME/HECI drivers hang when trying to communicate.
 
Martin said:
Please disable the "Intel ME Support" option before launching the scan, it should fix it.
It seems some Intel ME/HECI drivers hang when trying to communicate.

It's fine now. Thanks. I was messing with the settings for hours, but with no success. Glad I asked in the forum. Thank you very much!!!
 
Martin said:
Please disable the "Intel ME Support" option before launching the scan, it should fix it.
It seems some Intel ME/HECI drivers hang when trying to communicate.

I will try the same on one of mine where it tends to hang when Auto Start is enabled.
 
I have also added another workaround for this problem, but I'm not sure if it will fix it.
If it doesn't, you'll need to disable that option.
 
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