HWINFO64 v8 not launching on Windows 7 SP1.

[ultra_code]

Went ahead and tried installing and running the latest version of HWINFO64 on my Windows 7 SP1 AM2+ test bench (Asus M4A79 Deluxe, rev1.02G, AMD Athlon 7850 Kuma), and I was greeted by this wonderful error attached. I can't provide report and debug files if I can't even launch the program. XD

Any ideas? Thanks!

 

[Martin]

Are all updates installed there? It looks as if the system wouldn't accept the file's digital signature (SHA256).

 

[ultra_code]

This image of Windows 7 SP1 has most updates slip-streamed into the ISO save for some Windows Defender updates and KB971033. It has the SHA-256 update included.

And I just learned something running HWINFO64 v8 in a VM - I got a similar error message, but once I connected to the Internet to try to install the updates I deemed non-essential, the error message went away, and I was able to launch the program. :/

Is there a new online phone-home requirement at least on first launch, or is the auto-updater locking-up the whole program trying to contact the update server?

 

[Martin]

No. It must be something Windows is doing to verify the signature/file.

 

[ultra_code]

Is there anything I can do to help confirm what exactly Windows 7 is doing?

 

[Martin]

Sorry, I don't know. Maybe it needed to download something? Now if you run again without Internet connection does it work?

 

[ultra_code]

Yes. It seems after the initial launch connected to the Internet, it works just fine without Internet.

 

[Martin]

That would mean Windows needed to download something to verify integrity of the file.

 

[Dalai]

Windows has a mechanism of automatically updating root certificates and that is independent from Windows Update. If a program needs to verify digital signatures (which might be the case here) it needs to be able to build up a certificate chain, up to the Root CA if necessary. Windows 7 is old enough to be missing several newer Root CAs. Connecting the system to the internet can update these root certificates and help solve such issues; it's not a guarantee though.

 

[Martin]

Thanks, that seems to be the most likely case.

 

[ultra_code]

Ah.... you know, I think Benchmate addresses this for WIndows 7 by making you manually install a certificate for Benchmate itself.

Perhaps a certificate can be bundled with v8 going forward and automatically installed on 7?