Invalid values after hibernation

[yuuta14]

HWINFO shows invalid values on some parameters on Minimum and Maximum upon wake up from Hibernation.
This behavior is reproducible.

Device: G14 (2022) with AMD 6900HS and RX6800S.

 

[Martin]

Please have HWiNFO running in Debug Mode when you hibernate the system and wake it up so that the erratic scenario will be captured in the Debug File.

 

[yuuta14]

I don't know what's happening but running HWINFO in Debug Mode, Hibernate, and Wake it Up DID NOT make the value erratic. I tried it 4 times.

Running it in non-debug mode did.

 

[Martin]

Thanks. That gives me an idea what the problem could be. Will try to fix this in the next build.

 

[yuuta14]

Thanks. That gives me an idea what the problem could be. Will try to fix this in the next build.

Hi Martin, the issue still persists on the latest version (7.42-5030).

 

[Martin]

Please attach a new HWiNFO Debug File of latest version created during resume.

 

[yuuta14]

Hi Martin, hope this helps. Activated debug mode, hibernate for around 10 min, and resumed.

 

[Martin]

Thank you. Did this issue happen during this hibernate/resume sequence? Because according to the DBG file it looks OK here.

 

[yuuta14]

Thank you. Did this issue happen during this hibernate/resume sequence? Because according to the DBG file it looks OK here.

Just after I read your reply I hibernate my laptop and resume it right away, without activating debug mode. And yes, the value went erratic.




After that I tried activating debug mode again, hibernate and resume. No erratic values.

 

[Martin]

Interesting, this looks like a timing issue. I will try to further improve this in the next Beta build.

 

[Martin]

Please try this build and let me know if the issue persists or is fixed now: www.hwinfo.com/beta/hwi64_743_5041.zip

 

[yuuta14]

Please try this build and let me know if the issue persists or is fixed now: www.hwinfo.com/beta/hwi64_743_5041.zip

Unfortunately the issue persists. Tried two times, reproducible.
Tried it 5 times: Issue, Issue, No issue, No issue, Issue. It seems to happen randomly...
Is there any chance that this is hardware problem?

 

[Martin]

OK, so it's getting better It's not a hardware problem but a timing marginality in the SMU that needs some time to kick-in after sleep..
Please try and let me know: www.hwinfo.com/beta/hwi64_743_5042.zip

 

[yuuta14]

OK, so it's getting better It's not a hardware problem but a timing marginality in the SMU that needs some time to kick-in after sleep..
Please try and let me know: www.hwinfo.com/beta/hwi64_743_5042.zip

Unfortunately, in most cases the issue still persist
1 ISSUE
2 ISSUE
3 ISSUE
4 NO ISSUE
5 ISSUE

 

[Martin]

Thank you. And how about this please: www.hwinfo.com/beta/hwi64_743_5043.zip

 

[yuuta14]

Thank you. And how about this please: www.hwinfo.com/beta/hwi64_743_5043.zip

So far, no issues encountered in 5 times hibernation-resume cycle!
Could you pinpoint the problem and the solution based on these trials? Hopefully this will be included in the next stable release.

I will give you an update if the issue shows up again.

 

[Martin]

Thanks for the feedback, great to see that it finally works!
This will of course be carried into all subsequent releases.