No fans shown?

[Dachshund Digital]

No fans shown? I enabled fan monitor, but I don't see the fans listed under sensors. So, HWiNFO, can not see the fans on my system?

BeeLink GTR7 Pro, no fans shown
BeeLink GR7, no fans shown

 

[Martin]

This might be because it uses proprietary fan control mechanisms.
If you attach the HWiNFO Debug File, I will look into that.

 

[Dachshund Digital]

Here is the debug file, see attached. Talking to BeeLink, they state that they control the fans only at the BIOS level, and the control is active, I can watch the fans when I have the BIOS up, I know when the fan speed changes by sound, as the room temperature changes, the CPU core warms. Want or hope they have just not taken the time to build/create a OS visible view to the fans. Not looking for active control, just monitoring, to know if a fan is failing for example. Right now, the only indicator I can 'see' by the design, the system would shutdown due to extreme heat (of CPU, etc.). Would like to improve on that if possible.

 

[Martin]

That system seems to be using proprietary methods via Embedded Controller which is usually different for each design/model.
If BeeLink can provide which registers to read fan speeds, we could add support.

 

[Dachshund Digital]

Is there any information, say contact information, I should give to them? In case, they actually are interested in this?

 

[Martin]

Sure, you can give them my e-mail address, it's in HWiNFO or on the main web page.