Martin said:
"Device Reliablity Degraded" - this is the reason why HWiNFO shows a problem.
This means: the NVM subsystem reliability has been degraded due to significant media related errors or any internal error that degrades NVM subsystem reliability.
Thanks so much for taking the time to walk me through this. Admittedly I will have to read up on the terms that you mention. If you do no mind could you kindly answer two questions for me.
1.
How worried should I be in your opinion about the red flag warning when as I mentioned the Lenovo diagnostic tool showed nothing as well as apparently CrystalDiskInfo? Lenovo chat said my drive is not covered under warranty since their tool came back clean even though i provided them the info from HWINFO.
2. I took the liberty (perhaps I should have asked first but my concern for the SSD drive drove me to ask about this in one of the Lenovo forums) and I linked this post there. One of the replies was this. Are this person's questions relevant and if so can you possibly when you get the time address them for me. Thanks again.
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The question that is still not answered is this: What Smart flag or other data does HWiNFO read to claim the drive has issues?
OEM drives are supported by the product manufacturer, not their own. Nothing new there. Now smart reports no issues, Lenovo's utility reports no issues, only HWiNFO does and the author (in your link) does not state how this information is gathered.
As far as I know, if Smart is all good, if i/o tests are all good, the drive is good.
The only other option is for the drive to have reported a change in one of the smart attributes, maybe the "life" or "degradation" attribute from 100 to 99 or similar, and while all other apps still consider it good (as it should be considered) HWiNFO freaked out.
So ask the HWiNFO author, which SMART attribute does this warning read and/or relates to.
Finally in CrsytalDisk, there is a way to show SMART with decimal data rather than HEX. This will help us all. (sorry I have no access to windows to check CrystalDisk's settings, but if you try you'll find it).
Edit:
It appears from the author's comments he refers to attribute 0E - Media and Data Integrity Errors that has a HEX value 50, decimal 80.
From (kingston's) literature this attribute is:
"Media and Data Integrity Errors: Contains the number of occurrences where the controller detected an unrecovered data integrity error. Errors such as uncorrectable ECC, CRC checksum failure, or LBA tag mismatch are included in this field."
This is not something to ignore, but does not mean your drive is dying or is dead. So keep an eye on this attribute and see if it changes again. But I do not think you can claim warranty on it yet.
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