Units Not Being Displayed

Airith

Member
The recent update to HWiNFO has caused my gadget to no longer display units. Please see attached. When I look in the prefMonitors_0.json file, the units/modUnits values are empty. Any ideas?
 

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Martin

HWiNFO Author
Staff member
Do you remember which HWiNFO version have you been using before the update ? Also which version of HWiNFOMonitor are you using ?
 

Airith

Member
Martin said:
Do you remember which HWiNFO version have you been using before the update ? Also which version of HWiNFOMonitor are you using ?

The last version that was working was hw64_520, I believe it was something in hw64_522 that caused the problem. It's not fixed as of hw64_524.

I'm using version 2.0 of HWiNFO Monitor (at least that's the last thing in the About tab of the options menu of the gadget, not sure if there's a way to find a more specific version).
 

Martin

HWiNFO Author
Staff member
Are all units missing there, or only some of them ?
Do you see units displayed in HWiNFO sensors screen ?
Are you perhaps using some special configuration in the HWiNFO sensors screen ?
 

Airith

Member
Martin said:
Are all units missing there, or only some of them ?
Do you see units displayed in HWiNFO sensors screen ?
Are you perhaps using some special configuration in the HWiNFO sensors screen ?

All units are missing.
The units are displayed in the HWiNFO sensors screen.
I don't think I'm using any special configuration in the HWiNFO sensors screen. The only thing I've changed is hiding some of the sensors I don't need to see.
 

Airith

Member
Martin said:
Hmm, that's strange. I have verified HWiNFO and it should be properly reporting the units.
First you might try this tool: www.hwinfo.com/files/RainmeterPlugin/HWiNFOSharedMemoryViewer.exe if you can see the units there.
Also it might be worth to try to start from scratch - reset preferences in HWiNFO and reconfigure the values in HWiNFOMonitor.

I've attached an image of HWiNFOSharedMemoryViewer.exe, there's no units in the text field.
 

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Martin

HWiNFO Author
Staff member
Can you please try to reset preferences in HWiNFO if that will fix the problem ?
 

Airith

Member
Martin said:
Can you please try to reset preferences in HWiNFO if that will fix the problem ?

I clicked the Reset Preferences button in HWiNFO, restarted it, and restarted HWiNFO Monitor, still no units displayed.
 

Martin

HWiNFO Author
Staff member
I'm sorry, but I cannot reproduce this problem. We will have to wait for stangowner, the author of HWiNFOMonitor.
 

Airith

Member
Martin said:
I'm sorry, but I cannot reproduce this problem. We will have to wait for stangowner, the author of HWiNFOMonitor.

Thanks for looking into this, hopefully stangowner hasn't disappeared as it's been a month since he was last on.
 

stangowner

Moderator
I can't reproduce this neither.  Let me see if I can maybe add some verbose debug output to help narrow it down.  I'll reply back.
 

MadMax1337

New Member
stangowner said:
I can't reproduce this neither.  Let me see if I can maybe add some verbose debug output to help narrow it down.  I'll reply back.

Hello. I just had the exact same Problem and was able to find what is causing the problem.

In the HWinfo32 Sensor settings, if you remove the checkmark at "show colums - show average" the units in the gadget disappear.
Setting the checkmark again will also display the units again.

Maybe that helps. :)

And also thanks for this great gadget, works like a charm and it looks really nice. Great work.
 

Airith

Member
MadMax1337 said:
stangowner said:
I can't reproduce this neither.  Let me see if I can maybe add some verbose debug output to help narrow it down.  I'll reply back.

Hello. I just had the exact same Problem and was able to find what is causing the problem.

In the HWinfo32 Sensor settings, if you remove the checkmark at "show colums - show average" the units in the gadget disappear.
Setting the checkmark again will also display the units again.

Maybe that helps. :)

And also thanks for this great gadget, works like a charm and it looks really nice. Great work.

I just wanted to confirm that this solved the problem, thanks @MadMax1337! I had to restart HWiNFO after checking the checkbox too.
 

MadMax1337

New Member
Great! I am glad it solved your problem.
I was lucky to notice the missing units a few minutes after changing just this one checkmark, so it was easy to redo in my case.
 

stangowner

Moderator
Nice find.

Martin, I can confirm the same is happening to me.  Here are the results I am seeing:

BEFORE
System: 0 - Reading 12 of 138
Reading Name Orig: Core #0 Clock [ 43 6F 72 65 20 23 30 20 43 6C 6F 63 6B ]
Reading Name User: Core #0 Clock [ 43 6F 72 65 20 23 30 20 43 6C 6F 63 6B ]
Sensor Index: 0x1 [ 01 00 00 00 ]
Reading ID: 0x6000000 [ 00 00 00 06 ]
Reading Type: CLOCK [ 06 00 00 00 ]
Units: MHz [ 4D 48 7A ]
Current Value: 798.101143 [ 3C CE 3C 24 CF F0 88 40 ]
Minimum Value: 798.085800 [ B4 A1 05 B8 AF F0 88 40 ]
Maximum Value: 3029.428089 [ 05 73 7A 2E DB AA A7 40 ]
Average Value: 1019.089585 [ 8F 2D 2F 78 B7 D8 8F 40 ]



AFTER
System: 0 - Reading 12 of 139
Reading Name Orig: Core #0 Clock [ 43 6F 72 65 20 23 30 20 43 6C 6F 63 6B ]
Reading Name User: Core #0 Clock [ 43 6F 72 65 20 23 30 20 43 6C 6F 63 6B ]
Sensor Index: 0x1 [ 01 00 00 00 ]
Reading ID: 0x6000000 [ 00 00 00 06 ]
Reading Type: CLOCK [ 06 00 00 00 ]
Units:  [ ]
Current Value: 798.057297 [ D6 B6 62 58 75 F0 88 40 ]
Minimum Value: 798.024574 [ 23 E9 1A 54 32 F0 88 40 ]
Maximum Value: 3491.769572 [ 57 55 64 05 8A 47 AB 40 ]
Average Value: 1215.333514 [ 64 3E 90 84 55 FD 92 40 ]

So it seems removing the average column is causing the Units value in shared memory to be unreadable for me.  Is a null being written there?  Its not causing a shift of bytes at all as the cur/min/max/avg values are all OK.
 

Martin

HWiNFO Author
Staff member
Oh indeed !
Found the bug, shall be fixed in the next (Beta) build.
Thanks for the tests and workarounds !
 
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