Units Not Being Displayed

Airith

Member
The recent update to HWiNFO has caused my gadget to no longer display units. Please see attached. When I look in the prefMonitors_0.json file, the units/modUnits values are empty. Any ideas?
 

Attachments

Martin

HWiNFO Author
Staff member
Do you remember which HWiNFO version have you been using before the update ? Also which version of HWiNFOMonitor are you using ?
 

Airith

Member
Martin said:
Do you remember which HWiNFO version have you been using before the update ? Also which version of HWiNFOMonitor are you using ?
The last version that was working was hw64_520, I believe it was something in hw64_522 that caused the problem. It's not fixed as of hw64_524.

I'm using version 2.0 of HWiNFO Monitor (at least that's the last thing in the About tab of the options menu of the gadget, not sure if there's a way to find a more specific version).
 

Martin

HWiNFO Author
Staff member
Are all units missing there, or only some of them ?
Do you see units displayed in HWiNFO sensors screen ?
Are you perhaps using some special configuration in the HWiNFO sensors screen ?
 

Airith

Member
Martin said:
Are all units missing there, or only some of them ?
Do you see units displayed in HWiNFO sensors screen ?
Are you perhaps using some special configuration in the HWiNFO sensors screen ?
All units are missing.
The units are displayed in the HWiNFO sensors screen.
I don't think I'm using any special configuration in the HWiNFO sensors screen. The only thing I've changed is hiding some of the sensors I don't need to see.
 

Airith

Member
Martin said:
Hmm, that's strange. I have verified HWiNFO and it should be properly reporting the units.
First you might try this tool: www.hwinfo.com/files/RainmeterPlugin/HWiNFOSharedMemoryViewer.exe if you can see the units there.
Also it might be worth to try to start from scratch - reset preferences in HWiNFO and reconfigure the values in HWiNFOMonitor.
I've attached an image of HWiNFOSharedMemoryViewer.exe, there's no units in the text field.
 

Attachments

Martin

HWiNFO Author
Staff member
Can you please try to reset preferences in HWiNFO if that will fix the problem ?
 

Airith

Member
Martin said:
Can you please try to reset preferences in HWiNFO if that will fix the problem ?
I clicked the Reset Preferences button in HWiNFO, restarted it, and restarted HWiNFO Monitor, still no units displayed.
 

Martin

HWiNFO Author
Staff member
I'm sorry, but I cannot reproduce this problem. We will have to wait for stangowner, the author of HWiNFOMonitor.
 

Airith

Member
Martin said:
I'm sorry, but I cannot reproduce this problem. We will have to wait for stangowner, the author of HWiNFOMonitor.
Thanks for looking into this, hopefully stangowner hasn't disappeared as it's been a month since he was last on.
 

stangowner

Moderator
I can't reproduce this neither.  Let me see if I can maybe add some verbose debug output to help narrow it down.  I'll reply back.
 

MadMax1337

New Member
stangowner said:
I can't reproduce this neither.  Let me see if I can maybe add some verbose debug output to help narrow it down.  I'll reply back.
Hello. I just had the exact same Problem and was able to find what is causing the problem.

In the HWinfo32 Sensor settings, if you remove the checkmark at "show colums - show average" the units in the gadget disappear.
Setting the checkmark again will also display the units again.

Maybe that helps. :)

And also thanks for this great gadget, works like a charm and it looks really nice. Great work.
 

Airith

Member
MadMax1337 said:
stangowner said:
I can't reproduce this neither.  Let me see if I can maybe add some verbose debug output to help narrow it down.  I'll reply back.
Hello. I just had the exact same Problem and was able to find what is causing the problem.

In the HWinfo32 Sensor settings, if you remove the checkmark at "show colums - show average" the units in the gadget disappear.
Setting the checkmark again will also display the units again.

Maybe that helps. :)

And also thanks for this great gadget, works like a charm and it looks really nice. Great work.
I just wanted to confirm that this solved the problem, thanks @MadMax1337! I had to restart HWiNFO after checking the checkbox too.
 

MadMax1337

New Member
Great! I am glad it solved your problem.
I was lucky to notice the missing units a few minutes after changing just this one checkmark, so it was easy to redo in my case.
 

stangowner

Moderator
Nice find.

Martin, I can confirm the same is happening to me.  Here are the results I am seeing:

BEFORE
System: 0 - Reading 12 of 138
Reading Name Orig: Core #0 Clock [ 43 6F 72 65 20 23 30 20 43 6C 6F 63 6B ]
Reading Name User: Core #0 Clock [ 43 6F 72 65 20 23 30 20 43 6C 6F 63 6B ]
Sensor Index: 0x1 [ 01 00 00 00 ]
Reading ID: 0x6000000 [ 00 00 00 06 ]
Reading Type: CLOCK [ 06 00 00 00 ]
Units: MHz [ 4D 48 7A ]
Current Value: 798.101143 [ 3C CE 3C 24 CF F0 88 40 ]
Minimum Value: 798.085800 [ B4 A1 05 B8 AF F0 88 40 ]
Maximum Value: 3029.428089 [ 05 73 7A 2E DB AA A7 40 ]
Average Value: 1019.089585 [ 8F 2D 2F 78 B7 D8 8F 40 ]



AFTER
System: 0 - Reading 12 of 139
Reading Name Orig: Core #0 Clock [ 43 6F 72 65 20 23 30 20 43 6C 6F 63 6B ]
Reading Name User: Core #0 Clock [ 43 6F 72 65 20 23 30 20 43 6C 6F 63 6B ]
Sensor Index: 0x1 [ 01 00 00 00 ]
Reading ID: 0x6000000 [ 00 00 00 06 ]
Reading Type: CLOCK [ 06 00 00 00 ]
Units:  [ ]
Current Value: 798.057297 [ D6 B6 62 58 75 F0 88 40 ]
Minimum Value: 798.024574 [ 23 E9 1A 54 32 F0 88 40 ]
Maximum Value: 3491.769572 [ 57 55 64 05 8A 47 AB 40 ]
Average Value: 1215.333514 [ 64 3E 90 84 55 FD 92 40 ]

So it seems removing the average column is causing the Units value in shared memory to be unreadable for me.  Is a null being written there?  Its not causing a shift of bytes at all as the cur/min/max/avg values are all OK.
 

Martin

HWiNFO Author
Staff member
Oh indeed !
Found the bug, shall be fixed in the next (Beta) build.
Thanks for the tests and workarounds !
 
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