Zeros in the data

Inq

Member
Hello everyone!
I have a problem in the HWInfo64
When using HWinfo zeros appear in lines.
How do i fix it?
 

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Martin

HWiNFO Author
Staff member
Looks like a problem accessing the sensor. Are you running some other monitoring/tweaking tool along with HWiNFO? It could be a conflict between them.
 

Inq

Member
I used tweaking tool but not along whith HW. Other monitoring didn't run.
Win11 is fault maybe?
 

Martin

HWiNFO Author
Staff member
No, Windows should not be causing this. If there are other tools accessing the sensor, even if not active they might have background services.
Does HWiNFO initially show values OK and after a while the erratic values appear? How long does it take for the problem to show up?
 

Inq

Member
When I turn on HW the first time that values is OK. After 1 min the erratic values show up one at a time.
This issue wasn't in Ryzen motherbords. It's in intel motherbord only(MSI Z690).
 

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Martin

HWiNFO Author
Staff member
It might be helpful if you could catch that erratic state while running in Debug Mode and then post the file.
 

Martin

HWiNFO Author
Staff member
 

Martin

HWiNFO Author
Staff member
Thanks. Just for testing - try to disable SMBus Support in HWiNFO if that will help to avoid those issues.
 

Inq

Member
Thanks. Just for testing - try to disable SMBus Support in HWiNFO if that will help to avoid those issues.HI
Hi!
I tested HWinfo in clear Win10. Win10 and drivers only.
And...the ussue didn't appear)
 

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Martin

HWiNFO Author
Staff member
Only if those apps would implement proper synchronization methods to access the sensor devices.
 
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