DDR5 reporting strange pmic values

[zenmaster]

Noticed something odd on a new build, can anyone shed any light on the reported pmic values?

Using F5-6000J3040G32GX2-TZ5NR. 9800X3D. MSI X870 Tomahawk. Win 11 24H2. Using EXPO, everything else stock default.

 

[Martin]

Are you maybe running some other monitoring/tweaking/RGB control tool along with HWiNFO? It could be conflicting with it.

 

[zenmaster]

Are you maybe running some other monitoring/tweaking/RGB control tool along with HWiNFO? It could be conflicting with it.

No. I try and have as little going as possible. It's a newish build so I haven't added many programs to the PC at all. No afterburner, fan control, disabled msi software in bios. I've been running HWiNFO when gaming just to monitor temps etc. I haven't used shadowplay or any screen recording software, haven't had discord running either. Literally just whatever game is playing, and HWiNFO. I've done all sorts of stress testing on the ram and cpu haven't had any errors. If some of those values were correct the ram would be dead

 

[Martin]

Those values are certainly invalid and seem to be caused by temporary inability to access the PMIC on DIMM.
Maybe if you'd attach the HWiNFO Debug File capturing the problem, I could find something there..

 

[zenmaster]

Those values are certainly invalid and seem to be caused by temporary inability to access the PMIC on DIMM.
Maybe if you'd attach the HWiNFO Debug File capturing the problem, I could find something there..

What is the max amount of time I have in order to create a dbg file that isn't too large to upload here? As I wanted to recreate the 3.825 values, but that takes some time. Took about 8 minutes of OCCT memory testing to show 3.825 in HWiNFO(OCCT reports no such high values). But the file size was 82mb which was too large to upload here.

 

[Martin]

You should compress the file before uploading, that will significantly reduce the size.

 

[zenmaster]

I don't know how to do that I'm afraid. 7zip doesn't seem to compress the file at all. I'll just leave it, there's no other symptoms of an issue, just the oddities in hwinfo

 

[Martin]

7Zip should compress it very well.
Not even running Corsair software like iCUE?

 

[Fr0stX76]

Or MSI center?

 

[zenmaster]

I don't have anything corsair as I prefer to keep my rig free from as much software as possible. Same goes for brands like razer etc. I don't believe any of the MSI bundled software is present as I unchecked that option when flashing the bios. I've tried over and over with 7zip and the most I could reduce it to is 2.5mb which is apparently still to large for this site

 

[Martin]

What HWiNFO version are you using, the latest Beta 8.17? Did this happen also with previous version 8.16?

 

[zenmaster]

What HWiNFO version are you using, the latest Beta 8.17? Did this happen also with previous version 8.16?

I'm not on the beta, currently using 8.16-5600. Do you advise trying the beta version? I hadn't used HWiNFO in quite some time as my previous PC hadn't changed in years and had no issues.

 

[Martin]

Yes, please try the latest Beta.

 

[zenmaster]

Tried the latest beta, it didn't report anything at 3.825v. However it is registering much higher values of pmic high temp/over/under voltage. In the averages column it's showing under and over voltages at 19% after only 10 minutes of running occt memory test

 

[Martin]

Please post a screenshot

 

[zenmaster]

Please post a screenshot

 

[zenmaster]

MSI released a new bios version today which only mentioned "Fix HW Monitor abnormal behavior". I have installed it and nothing has changed as far as I can tell

 

[Martin]

Hmm, might be a problem of the PMIC ADC not providing correct values.