Display driver crashing with hwinfo64 running

[Joe Q]

I ran into a weird problem a week ago. I ran 3dmark Timespy n Firestrike as I normally do when I’m trying to check on my hardware n temps. But both tests were causing a black screen followed by everything coming back up, with a nice log in event viewer saying my display driver has crashed and recovered. Tried again. Same crash. Once I shut down hwinfo I was able to run both tests for multiple runs with no issue. So I guess my question is.. is that user error on my part or something else I should look into? Issue persisted on two GPUs with no tweaking on my end.

 

[Martin]

How am I supposed to give you an answer if you don't provide more details about the system? At least the GPU models, or even better: https://www.hwinfo.com/forum/threads/read-this-before-submitting-a-report.241/

 

[Joe Q]

I’m sorry. It was late. It’s an RTX 2070 Super. Full specs are r7 3700x, rtx 2070s, 16 gb ram@3600mhz, Corsair rm750x psu. Running Windows 10 2004. Nvidia driver 442.59 (latest drivers haven’t performed great for me)

 

[Martin]

In this case HWiNFO monitors the GPU via NVIDIA libraries. So if you see such issues, it's a problem in NVIDIA drivers.